What does digital transformation really mean?

Digital transformation really means rethinking and redesigning how an organization operates, delivers value, and engages with customers through the use of digital technologies. It goes beyond simply adopting new tools or automating processes; it involves a fundamental change in business models, strategies, and organizational culture.

The goal of digital transformation is to create a more agile, efficient, and customer-centric organization that can thrive in a rapidly changing digital landscape. Kissflow supports this transformation by providing a platform that enables process automation, collaboration, and data-driven decision-making, helping organizations navigate the complexities of digital change.