What are the four main areas of digital transformation?
The four main areas of digital transformation are process transformation, business model transformation, domain transformation, and cultural/organizational transformation. Process transformation involves rethinking and automating workflows to improve efficiency. Business model transformation focuses on redefining the value proposition and exploring new revenue streams.
Domain transformation occurs when an organization enters or creates a new market through digital innovation. Cultural and organizational transformation involves changing the mindset, skills, and behaviors of employees to embrace digital change. Kissflow helps organizations address these areas by providing tools that support process automation, innovation, and change management, enabling a holistic approach to digital transformation.