Digital Transformation Journey: Where Does Your Business Stand?
Whether you're just about to start your digital transformation journey or you've been at it for a while, you need to know where you stand.
The Journey to digital transformation
The road to digital transformation is long. Months after setting goals it's hard to know how far you've come and how far you have to go. The changes a company undergoes while transitioning from paper to paperless data and processes are widely referred to as digital transformation.
The digital transformation journey refers to the process of an organization adopting and implementing digital technologies and processes to improve its operations, enhance its customer experiences, and drive business growth. It is a multi-step process typically involving assessment, strategy and planning, technology implementation, process improvement, change management, monitoring, and optimization.
It is an ongoing process that requires an organization to be flexible and adaptable, constantly evolving and improving its processes and systems to stay ahead of the competition.
The journey helps companies improve operational efficiency, productivity, and ROI, and offers a much-needed competitive edge. Irrespective of the industry and business goals, the journey always starts with Digitization and ends with Digital Transformation.
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Digitization
Digitization is the process of creating digital versions of information that were only available in analog form. For instance, digitization takes place when paperwork for loan applications is filed on a computer instead of paper-based documentation.
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Digitalization
This involves the use of digital technologies to access and use information across multiple systems and data points. For instance, digitalization takes place if a bank launches its entire loan application process online.
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Digital Transformation
Digital transformation involves the use of digital technologies to transform the business model of an organization, change the value chain, and create new products or services to enhance value delivery to customers.
Step: 1
Digitization
Digitization is the process of creating digital versions of information that were only available in analog form. For instance, digitization takes place when paperwork for loan applications is filed on a computer instead of paper-based documentation.
Step: 1
Digitalization
This involves the use of digital technologies to access and use information across multiple systems and data points. For instance, digitalization takes place if a bank launches its entire loan application process online.
Step: 1
Digital Transformation
Digital transformation involves the use of digital technologies to transform the business model of an organization, change the value chain, and create new products or services to enhance value delivery to customers.
Driving elements of digital transformation
A real transformation is an end-to-end approach to change that involves multiple factors. There are various driving forces to take you from where you are on the digital transformation journey to where you want to be.
People
People
Companies need employees who can understand business problems and implement solutions aligned with digital transformation goals.
Technology
Technology
Businesses on a digital transformation journey need the right technologies that help solve technical problems they encounter on the journey.
Culture
Culture
Failure to adapt to a new digital culture can lead to failure. It is essential to implement an effective change management framework.
Customers
Customers
Customers today expect brands to offer personalized digital experiences across touchpoints and demand quicker service delivery.
Market conditions
Market conditions
Digital transformation threatens to leave anyone who doesn’t adopt it behind. But it lends competitive advantage and improves efficiency.
Innovation
Innovation
A digital transformation journey most often involves identifying how best to integrate emerging technology into current systems.
Digital Transformation is growing in demand
The pandemic changed the way we think about technology and driving digital change. Not only has it accelerated the need for digital transformation, but it has changed customer expectations and the way customers view businesses.
- Gartner reported that up to 91% of businesses are currently engaged in a digital initiative
- By 2023, global spending on digital transformation will amount to $2.3 trillion
- By 2026, the digital transformation market will be worth $1247.5 billion
Speed up your
Digital Transformation Journey
One of the most efficient ways to achieve the wins of digital transformation is by digitizing operations and streamlining processes using a low-code, no-code solution like Kissflow. The platform allows businesses to build no-code low-code apps, create and manage boards, and automate workflows with simple drag-and-drop functionality. Kissflow helps speed up the digital transformation journey by:
Simplifying problem solving
To achieve digital maturity, companies need simple systems that help digitize day-to-day processes to solve efficiency and productivity issues.
Democratizing development
Kissflow empowers business users to become citizen developers. This allows them to design and create solutions or modify simple processes to solve specific problems without relying on an IT team.
Enabling transformation
Since radical digital transformation begins with process automation, Kissflow is the ideal tool to get started with optimizing the existing processes and digitizing your end-to-end user journey.
Aligning business users and IT
The use of citizen developers does not eliminate the relevance of IT teams. Instead, it helps in aligning their activities to drive even better results in an organization’s digital transformation journey.
Look at our customer's transformation journey
Make Your Own Apps Easier, Faster, and Cheaper.
The beauty of Kissflow is how quick and easy it is to create the apps I need.
Oliver Umehara
Seal cracks, send approvals, and have fun doing it.
Kissflow has streamlined our ability to track reports and processes.
Robert Hulak Jr
Automation Doesn’t Have to Eat Your IT Budget.
Kissflow is not complex and has really been easy to build our processes.
Matthew Robinson