What is an example of process monitoring?
An example of process monitoring is monitoring the performance of an order-to-cash process. This process could be monitored by tracking key metrics such as the average time it takes to process an order, the percentage of orders that are fulfilled on time, and the rate of customer complaints related to the order-to-cash process.
Dashboard-based KPI tracking illustrates effective process monitoring within BPM process implementations. Visual monitoring capabilities in BPM platforms make performance visible to all stakeholders. Kissflow's BPM software provides customizable dashboards that present relevant metrics to each user role.
Related article