Digitizing well operations

How Well Operations Automation is Transforming Oil & Gas Field Productivity

Team Kissflow

Updated on 5 Aug 2025 8 min read

That moment when your drilling supervisor calls at 3 AM because a critical approval is stuck in someone's email while your rig burns $15,000 per hour in standby costs. Every oil and gas executive knows this frustration – your field teams need better digital tools, but traditional IT development takes forever, and you can't afford to disrupt your core operational systems.

The breakthrough isn't replacing your existing infrastructure. It's building a digital operations backbone that strengthens your operational discipline while coexisting with your SAP, Oracle, Maximo, and SCADA systems. TotalEnergies digitized 85+ processes across 8 countries this way. McDermott achieved 10X ROI across 450+ processes. Puma Energy saw 73% productivity increases with 80+ use cases. These aren't isolated success stories – they're proof that the right approach transforms operations without the risk.

In this post, we'll explore how well operations automation in oil & gas is revolutionizing field productivity. You'll discover practical approaches to digitizing daily reports, shift handovers, and equipment logs that deliver 40-60% faster approval cycles and 70% reduction in manual handoffs – all while maintaining full compliance and 99.9% system uptime in live oilfield environments.

Why manual well operations are holding back efficiency

Let's address the elephant in the room – paper-based processes aren't just inefficient, they're actively costing you money. But what exactly are we losing by sticking with traditional methods?

The paper problem

At a drilling site in the Permian Basin, a team lost half a day of production when critical run sheets from the night shift got soaked during an unexpected downpour. The information couldn't be recreated accurately. Operations stalled while everyone tried to piece together what had happened during the previous 12 hours. The cost? $180,000 in lost production time.

Paper forms don't just get lost. They're illegible, impossible to search, and provide zero real-time insights when problems start developing. For any operator serious about implementing oil field automation solutions, paper-based systems represent a fundamental obstacle to operational excellence.

When you're building a digital operations backbone, you eliminate these risks while creating accessible, searchable records that integrate seamlessly with your existing systems. Companies report that digitizing their documentation processes alone saves millions in avoided delays and risk exposure.

When teams don't talk

Picture this scenario. Your maintenance crew schedules routine work on a compressor, but the operations team doesn't get the memo. The ops team arrives ready to run tests, only to find equipment disassembled. Now everyone's frustrated, pointing fingers, and production takes another hit.

This isn't a people problem – it's a systems problem. Without digital connections between teams, critical information gets trapped in silos. Operations doesn't know what maintenance is planning. Maintenance doesn't have real-time data from operations. Compliance stays in the dark until audit time. Management gets surprised by preventable problems.

A superintendent at a major production company explained it perfectly: "I spend more time playing telephone between departments than actually improving our operations. By the time information reaches everyone who needs it, it's often too late to make the best decision."

This is exactly why a digital operations backbone is crucial. It creates unified information flow while coexisting with your existing systems. When TotalEnergies implemented their digital operations backbone across 8 countries, they maintained seamless integration with their SAP and Oracle systems while dramatically improving cross-team coordination.

The approval bottleneck

How many hours of potential production did you lose last quarter waiting for approvals? When drilling modifications require physical signatures from people spread across different locations, bottlenecks are inevitable.

One drilling manager calculated they were losing $75,000 per day in potential production at a single site due to approval delays. The real kicker? Most of those approvals took less than 5 minutes of actual review time. The routing process was the culprit.

Companies using a proven digital operations backbone consistently report 40-60% faster approval cycles. That's not just efficiency – it's recovered production time and avoided setbacks that directly impact your bottom line.

Use cases ripe for digitization in well operations

So what specific processes should you target first? Here are the proven oil and gas field productivity improvements we've seen across 20+ major energy enterprises using Kissflow as their digital operations backbone.

Daily drilling reports that actually flow

The daily drilling report might be the most important document in well operations, but it's often the most painful to complete and route. When Basin Oil & Gas and Mazarine Energy digitized their reporting workflows, they discovered something interesting – the reports themselves weren't the problem. The routing and approval process was.

With a digital operations backbone, field engineers can fill out structured reports on their phones, even offline. They can include photos of site conditions or equipment issues. They submit once and the system automatically routes to all required approvers. They get automatic notifications when approvals are complete or questions arise.

Here's the game-changer: a drilling supervisor can build this entire workflow without writing a single line of code using AI-accelerated development tools. They simply configure the form fields they need, visually map out who needs to see what, and set up automatic notifications. One mid-sized operator implemented this approach and cut their average approval time from 36 hours to just 4 hours.

That's production time they're getting back while maintaining full compliance with existing operational discipline. The system integrates with their existing PI Systems and SCADA infrastructure, ensuring data flows seamlessly across all operational systems.

Shift logbook with Approval workflow

"I thought you were handling that!" might be the most expensive phrase in oil and gas operations. When critical information falls through the cracks during shift changes, safety issues and production losses follow.

A digital Shift Logbook with Approval workflow creates a consistent, accessible record of current well status and operations, safety concerns and action items, equipment issues requiring attention, and priority tasks for the next crew.

Using mobile-friendly forms, the outgoing crew can document everything the incoming team needs to know. Both crews can digitally sign off. Supervisors get immediate visibility into potential issues. The system maintains 99.9% uptime in live oilfield environments, ensuring critical information is always accessible.

A production foreman who implemented this system told me, "My sleep quality improved dramatically once we digitized handovers. I'm not constantly worrying about what might have been missed between shifts."

Companies report 70% reduction in manual handoffs and data re-entry when implementing these workflows as part of their digital operations backbone. The system coexists with existing maintenance management systems like Maximo, ensuring maintenance teams have immediate access to operational insights.

 

Equipment run sheets you can actually use

Equipment run sheets provide critical data points that can prevent failures, but only if that data is accessible and analyzable. When field technicians capture equipment readings through mobile forms instead of paper, several things happen automatically.

Data gets validated at the point of entry – no more wondering if that's a 1 or a 7 in someone's handwriting. Photos can document visual issues alongside numerical readings. Trend analysis happens automatically, alerting teams to potential problems before failures occur. Historical data becomes searchable for troubleshooting similar issues.

The best part? This data becomes immediately available across teams without manual data entry or scanning while integrating seamlessly with existing PI Systems and SCADA infrastructure. Your operations teams get real-time insights while your maintenance teams can proactively address issues before they become problems.

Terminal Access Request app

For midstream and downstream operations, coordinating terminal access is critical for operational efficiency and safety compliance. Companies like Mena Energy and Parco have transformed their terminal operations using digital operations backbone solutions.

A Terminal Access Request App built on a digital operations backbone can ensure all required safety information is included before submission. It routes automatically based on terminal location, product type, or risk factors. It tracks approval status in real-time. It integrates with existing systems to pull in relevant safety data. It documents every action for compliance purposes.

An operations director who implemented this approach told me his team recovered nearly 20 production days per quarter that had previously been lost to approval delays. The system maintains full integration with existing safety management systems while providing 30-50% more efficient compliance reporting.

Proven success: Real results from the digital operations backbone

The numbers speak for themselves. Companies building their digital operations backbone with Kissflow are seeing quantifiable impact across upstream, midstream, downstream, and EPC operations.

Nucleus Research validated a 450% ROI in 2.8 months across organizations using Kissflow as their digital operations backbone. But the real proof comes from the companies transforming their operations daily.

TotalEnergies digitized 85+ processes across 8 countries while maintaining seamless integration with their existing SAP and Oracle systems. They achieved 99.9% system uptime in live oilfield environments while enabling faster decisions and maintaining full compliance.

McDermott automated 450+ processes and achieved 10X ROI by building their digital operations backbone with Kissflow. Their EPC operations are now streamlined across scope changes, delay event tracking, vendor drawing approvals, and safety critical equipment compliance. The system coexists with their existing project management infrastructure while eliminating bottlenecks.

Puma Energy implemented 80+ use cases and achieved 73% productivity increases. They report 30-50% more efficient compliance reporting and 40-60% faster approval cycles. Their digital operations backbone integrates with existing terminal management systems while providing real-time visibility across operations.

These aren't isolated success stories. Companies across the oil and gas value chain – from upstream operators to EPC contractors like Modec – are achieving similar results by strengthening their existing operational discipline rather than replacing it.

Learn more: How oil and gas companies are enhancing refining precision through quality control automation.

Building your digital operations backbone: The Kissflow approach

Here's where things get really interesting. What if your field experts could build these digital solutions themselves while your IT team maintains proper governance and security?

AI-accelerated development for field teams

Kissflow's digital operations backbone empowers your operational experts to become citizen developers. These are your field supervisors, operations leads, and other front-line experts who understand the processes better than anyone. With AI-accelerated app development, they can now build their own digital solutions.

We've seen field personnel with zero coding experience create sophisticated workflows for managing equipment inspection schedules, tracking and resolving maintenance issues, simplifying parts requests and inventory management, and coordinating complex well intervention activities.

One production engineer built a complete system for managing well test schedules and results in a single afternoon. That would have taken months through traditional IT channels. This is the power of 100+ validated use cases spanning upstream, midstream, downstream, and EPC operations.

The platform provides pre-built templates for common oil and gas processes, so your team isn't starting from scratch. They're building on proven foundations that already integrate with SAP, Oracle, Maximo, PI Systems, and SCADA infrastructure.

Scaling safely with IT-defined governance

Before your IT security team raises concerns, let's address the obvious question. How do you empower field teams without creating unmanaged applications that compromise security or compliance?

This is where the right digital operations backbone makes all the difference. While field teams build solutions, IT maintains critical controls through setting user permissions and access levels, managing data security and retention policies, connecting to core enterprise systems, monitoring usage and performance, and ensuring compliance with company standards.

Your IT team defines the guardrails. Then, field teams can innovate freely within those boundaries. It's like providing a secure sandbox where operations can build exactly what they need while maintaining enterprise-grade security and compliance.

A CIO at a mid-sized producer described it this way: "We went from being the department of 'no' to the department of 'go', empowering our operations teams while actually improving our security posture."

The system maintains 99.9% uptime in live oilfield environments while providing enterprise-grade security and compliance capabilities. Your existing IT infrastructure remains intact while your operational capabilities expand dramatically.

Quantified business impact

The results from building a digital operations backbone are measurable and significant. Nucleus Research validated 450% ROI in 2.8 months for organizations using Kissflow. Beyond ROI, companies consistently report 40-60% faster approval cycles, 70% reduction in manual handoffs and data re-entry, 30-50% more efficient compliance reporting, and 99.9% system uptime in live oilfield environments.

These aren't theoretical improvements – they're operational realities for companies like Essar and PTG Energy in downstream operations, major EPC contractors, and upstream operators who have built their digital operations backbone with Kissflow.

The platform's ability to coexist with existing systems means you're not replacing functional infrastructure. You're strengthening it. You're filling the gaps that currently require manual workarounds. You're connecting the dots between systems that were never designed to work together.

Your digital operations backbone: Starting strong

The oil and gas industry faces unique challenges. Remote locations, complex regulatory requirements, and high stakes for safety and production. But that doesn't mean digitization has to be slow or complicated.

With a proven digital operations backbone like Kissflow, you can start small with high-impact processes. Let your field experts lead the digital transformation. Maintain proper IT governance and security. Adapt quickly as operations evolve. Coexist with, not replace, your existing systems.

The companies pulling ahead in today's energy landscape aren't necessarily the ones with the biggest IT budgets. They're the ones putting digital tools directly in the hands of their operational experts while building a foundation that strengthens their existing operational discipline.

Explore: Kissflow's Oil and Gas Appstore to know more about its capabilities and how it can transform your business.

Join 20+ major Oil & Gas enterprises who have already made Kissflow their trusted foundation