What is business process management (BPM)?

Business Process Management (BPM) is a systematic approach to improving an organization’s processes, making them more efficient, effective, and adaptable to changing business environments. BPM involves analyzing, designing, implementing, monitoring, and optimizing business processes to achieve organizational goals.

It focuses on continuous improvement and aligning processes with business objectives. Platforms like Kissflow provide BPM tools that help organizations automate, manage, and optimize their business processes, enabling them to enhance productivity and drive operational efficiency.