How is citizen development changing the IT landscape?

Citizen development is reshaping the IT landscape by decentralizing the application development process and reducing the reliance on traditional IT teams for every new application or workflow. This shift allows IT departments to focus on more strategic and complex projects while empowering business users to address their specific needs independently.

As a result, IT teams are increasingly taking on a governance and oversight role, ensuring that citizen-developed applications meet security and compliance standards. Platforms like Kissflow facilitate this change by providing the tools and frameworks that make it easier for IT to support and manage the work of citizen developers, ultimately leading to a more agile and responsive IT function.