Overtime Authorization & Workforce Exception Software
Overtime Authorization & Workforce Exception Software checks overtime requests against eligibility and budget before approval, routes them to the right authority, and logs the decision for payroll. Kissflow runs that check instead of a verbal approval on the floor.
Trusted by energy operators worldwide
One governed path for every overtime and workforce exception request
Two hours of overtime for three people to clear a backlog before the next changeover looks like a simple call in the moment. There is a labor budget overtime draws against, a policy rule about who is eligible and how much notice is required, and a payroll cutoff that will not accept a change after Thursday. None of that lives in one place, so the supervisor approves the overtime verbally, payroll finds out when the timesheet lands, and finance finds out when the labor variance report runs at month end.
Kissflow runs overtime as an authorized request instead of a verbal call on the floor. The supervisor requests overtime by name, shift, and hours, and the request is checked against eligibility rules and remaining budget before it reaches an approver, so a request that would blow the department's overtime allowance is flagged before anyone commits to it. Approval routes to whoever holds authority at that spend level, with escalation if the request sits unanswered as the shift approaches. The approved record feeds payroll and the audit trail directly, so a workforce exception is documented at the moment it is authorized rather than reconstructed from timesheets later.
Overtime approved off the record is overtime nobody can account for
Approvals happen off the record
A text message or verbal okay approves overtime with no timestamp, no reason on file, and no way to reconstruct the decision later.
Policy and budget go unchecked
Requests clear without anyone confirming they stay inside the overtime budget or the hours-worked limit for that employee.
Last-minute requests miss the shift
A supervisor needing sign-off an hour before shift start has no fast path, and the request either goes unapproved or skips approval entirely.
Payroll reconciliation turns into a chase
Without a linked approval record, payroll has to track down supervisors after the fact to confirm which overtime hours were actually authorized.
Six modules. Configurable to your labor policy.
Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.
Overtime request intake
The supervisor requests overtime by name, shift, and hours on a guided form instead of approving it verbally on the floor.
Eligibility validation
Each request is checked against eligibility rules and remaining department budget before it reaches an approver.
Multi-level approval
Requests route to whoever holds approval authority at that spend level, with second sign-off where policy requires it.
Notification and escalation
Escalation triggers automatically if a request sits unanswered as the shift start approaches, so nobody misses the window.
Record and audit trail
The approved request becomes the payroll and audit record, timestamped and attributed at the moment of authorization.
Status dashboard
A live dashboard shows pending, approved, and denied overtime by department, so budget exposure is visible before payroll runs.
From request to system of record in four steps
Submit
A supervisor requests overtime by name, hours, and shift before committing anyone to staying past their shift.
Review
The request is checked against eligibility rules and the department's remaining overtime budget automatically.
Approve
Approval routes to whoever holds authority at that spend level, with escalation if the shift start is approaching.
Record
The authorized overtime is logged for payroll and audit as one record, instead of a timesheet reconciled later.
What changes when overtime authorization runs on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| Request submission | A text message or verbal ask | A structured form capturing shift, hours, and reason |
| Eligibility check | Nobody checks budget or hours-worked limits | Validated automatically against policy before routing |
| Approval | Whoever answers the phone signs off | Routed to the correct level based on policy thresholds |
| Last-minute requests | Skip approval or miss the shift entirely | Escalate automatically so urgent requests still get a decision |
| Payroll reconciliation | Payroll chases supervisors after the fact | Every approved hour is linked to its authorization record |
| Audit readiness | Reconstructed from memory when HR asks | A complete record of every request, decision, and reason |
Connects to the HRIS and payroll systems you already run


Built for how overtime actually gets requested
An authorization layer, not a new HRIS
Your HRIS and payroll system stay the system of record for hours and pay. Kissflow runs the governed request and approval workflow before hours hit the timesheet.
Live in weeks, not a re-implementation
Configure policy thresholds, routing, and escalation in the visual builder, without a change request against your HRIS.
Governance built into the workflow
Eligibility checks, routing by threshold, and a full audit log are how every request moves, not a control added on afterward.
Built for last-minute reality
Escalation rules keep an urgent shift-start request from missing its window because an approver hasn't responded.
Payroll-ready record
Every approved and denied request is on file with its reasoning, ready for payroll reconciliation without a manual chase.
Made for cross-team work
Supervisors, HR, and finance work the same request record with their own view of it.
Related apps
Shift Handover & Pending Action Tracking
Hand off open items and workforce status between shifts, including any overtime already in flight.
Shift Compliance Audit & Supervisor Sign-Off
Run the shift-level compliance check and sign-off that overtime decisions often feed into.
Emergency Production Decision Escalation
Escalate an urgent operational decision, separate from a routed overtime authorization.
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Talk to usGot questions? We're here to help.
Get SupportNo. Your HRIS and payroll system stay the system of record for hours and pay. Kissflow runs the request and approval workflow that happens before overtime hours are logged.
Overtime requests, shift swaps that create overtime exposure, and any staffing decision that falls outside standard scheduled hours.
Routing is configurable. Typically the direct supervisor approves within budget, and requests above a defined threshold route to a plant manager or HR.
Escalation rules move the request to the next approver automatically if it isn't decided within a defined window, so a shift-start request doesn't stall unanswered.
Yes. Process owners configure forms, routing, and thresholds in the visual builder, and the AI Builder can generate a working app from a plain-language description.
Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.
Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.
Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.