MANUFACTURING | WORKFORCE | OVERTIME | AUTHORIZATION

Overtime Authorization & Workforce Exception Software

Overtime Authorization & Workforce Exception Software checks overtime requests against eligibility and budget before approval, routes them to the right authority, and logs the decision for payroll. Kissflow runs that check instead of a verbal approval on the floor.

Overtime Authorization & Workforce Exception Management System

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One governed path for every overtime and workforce exception request

Two hours of overtime for three people to clear a backlog before the next changeover looks like a simple call in the moment. There is a labor budget overtime draws against, a policy rule about who is eligible and how much notice is required, and a payroll cutoff that will not accept a change after Thursday. None of that lives in one place, so the supervisor approves the overtime verbally, payroll finds out when the timesheet lands, and finance finds out when the labor variance report runs at month end.

Kissflow runs overtime as an authorized request instead of a verbal call on the floor. The supervisor requests overtime by name, shift, and hours, and the request is checked against eligibility rules and remaining budget before it reaches an approver, so a request that would blow the department's overtime allowance is flagged before anyone commits to it. Approval routes to whoever holds authority at that spend level, with escalation if the request sits unanswered as the shift approaches. The approved record feeds payroll and the audit trail directly, so a workforce exception is documented at the moment it is authorized rather than reconstructed from timesheets later.

Overtime approved off the record is overtime nobody can account for

Approvals happen off the record

A text message or verbal okay approves overtime with no timestamp, no reason on file, and no way to reconstruct the decision later.

Policy and budget go unchecked

Requests clear without anyone confirming they stay inside the overtime budget or the hours-worked limit for that employee.

Last-minute requests miss the shift

A supervisor needing sign-off an hour before shift start has no fast path, and the request either goes unapproved or skips approval entirely.

Payroll reconciliation turns into a chase

Without a linked approval record, payroll has to track down supervisors after the fact to confirm which overtime hours were actually authorized.

Six modules. Configurable to your labor policy.

Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.

Overtime request intake

The supervisor requests overtime by name, shift, and hours on a guided form instead of approving it verbally on the floor.

Eligibility validation

Each request is checked against eligibility rules and remaining department budget before it reaches an approver.

Multi-level approval

Requests route to whoever holds approval authority at that spend level, with second sign-off where policy requires it.

Notification and escalation

Escalation triggers automatically if a request sits unanswered as the shift start approaches, so nobody misses the window.

Record and audit trail

The approved request becomes the payroll and audit record, timestamped and attributed at the moment of authorization.

Status dashboard

A live dashboard shows pending, approved, and denied overtime by department, so budget exposure is visible before payroll runs.

From request to system of record in four steps

Submit

Submit

A supervisor requests overtime by name, hours, and shift before committing anyone to staying past their shift.

Review

Review

The request is checked against eligibility rules and the department's remaining overtime budget automatically.

Approve

Approve

Approval routes to whoever holds authority at that spend level, with escalation if the shift start is approaching.

Record

Record

The authorized overtime is logged for payroll and audit as one record, instead of a timesheet reconciled later.

What changes when overtime authorization runs on Kissflow

Process
Before Kissflow
On Kissflow
Request submission
A text message or verbal ask
A structured form capturing shift, hours, and reason
Eligibility check
Nobody checks budget or hours-worked limits
Validated automatically against policy before routing
Approval
Whoever answers the phone signs off
Routed to the correct level based on policy thresholds
Last-minute requests
Skip approval or miss the shift entirely
Escalate automatically so urgent requests still get a decision
Payroll reconciliation
Payroll chases supervisors after the fact
Every approved hour is linked to its authorization record
Audit readiness
Reconstructed from memory when HR asks
A complete record of every request, decision, and reason
Process Before Kissflow On Kissflow
Request submission A text message or verbal ask A structured form capturing shift, hours, and reason
Eligibility check Nobody checks budget or hours-worked limits Validated automatically against policy before routing
Approval Whoever answers the phone signs off Routed to the correct level based on policy thresholds
Last-minute requests Skip approval or miss the shift entirely Escalate automatically so urgent requests still get a decision
Payroll reconciliation Payroll chases supervisors after the fact Every approved hour is linked to its authorization record
Audit readiness Reconstructed from memory when HR asks A complete record of every request, decision, and reason

Connects to the HRIS and payroll systems you already run

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Built for how overtime actually gets requested

An authorization layer, not a new HRIS

Your HRIS and payroll system stay the system of record for hours and pay. Kissflow runs the governed request and approval workflow before hours hit the timesheet.

Live in weeks, not a re-implementation

Configure policy thresholds, routing, and escalation in the visual builder, without a change request against your HRIS.

Governance built into the workflow

Eligibility checks, routing by threshold, and a full audit log are how every request moves, not a control added on afterward.

Built for last-minute reality

Escalation rules keep an urgent shift-start request from missing its window because an approver hasn't responded.

Payroll-ready record

Every approved and denied request is on file with its reasoning, ready for payroll reconciliation without a manual chase.

Made for cross-team work

Supervisors, HR, and finance work the same request record with their own view of it.

We help manufacturing leaders keep the plan and the plant in sync

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

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SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

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451%
ROI
2.8 months
Payback period
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    No. Your HRIS and payroll system stay the system of record for hours and pay. Kissflow runs the request and approval workflow that happens before overtime hours are logged.

    Overtime requests, shift swaps that create overtime exposure, and any staffing decision that falls outside standard scheduled hours.

    Routing is configurable. Typically the direct supervisor approves within budget, and requests above a defined threshold route to a plant manager or HR.

    Escalation rules move the request to the next approver automatically if it isn't decided within a defined window, so a shift-start request doesn't stall unanswered.

    Yes. Process owners configure forms, routing, and thresholds in the visual builder, and the AI Builder can generate a working app from a plain-language description.

    Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.

    Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.