IT Change Management Approval Release Software
A patch to the plant's MES integration looks routine until it collides with the shift change running at the same time, and the only reason anyone catches it is luck. Kissflow routes every system change through impact assessment, CAB approval, scheduling, and a post-implementation review.
Trusted by energy operators worldwide
Every system change assessed, approved, and scheduled before it ships, not discovered mid-shift
A patch to the plant's MES integration looks routine until it collides with the shift change running at the same time. An ERP configuration update goes live during month-end close because nobody checked the calendar. A quality system release breaks a report a plant depends on for its daily disposition meeting. Every one of these is a change management gap: no consistent impact assessment, no CAB approval before release, no scheduling discipline that accounts for the floor.
Kissflow governs the whole change lifecycle: a structured change request, an impact and risk assessment, CAB approval, a scheduled release window, and a review that confirms the change did what it was supposed to. The request captures what's changing, which systems it touches, and the business reason, instead of an email thread, and the assessment weighs downstream systems, scheduled production, and other in-flight changes before it reaches the board. CAB approval routes with delegation and escalation if a reviewer is unavailable, release scheduling flags conflicts with shift changes or close periods, and implementation tracks through to a review that logs whether the change worked or caused a traceable issue.
Without governed change management, releases collide with the shift, not just each other
Changes ship without impact assessment
A change goes live because it looked low-risk to the person requesting it, with no structured review of what it actually touches.
No single approval authority
Different teams approve their own changes independently, with no CAB or equivalent reviewing conflicts across systems.
Scheduling ignores plant reality
A release lands during a shift change, a production run, or month-end close because nobody checked the plant calendar.
Post-implementation issues go untracked
A change causes a problem after release, and there's no structured review connecting the issue back to the change that caused it.
Six modules. Configurable to your operating model.
Every module ships with default forms, approval logic, integrations, and dashboards. Configure each one to your operating model in the visual builder.
Change request intake
Captures what's changing, which systems it touches, and why, in a structured request instead of an email thread.
Impact & risk assessment
Assesses what the change affects, downstream systems, scheduled production, other in-flight changes, before approval.
CAB approval
Routes the change through a change advisory board for approval, with delegation and escalation if a reviewer is unavailable.
Release scheduling
Schedules the release against the plant calendar, flagging conflicts with shift changes, production runs, or close periods.
Implementation tracking
Tracks the change through implementation, confirming it was deployed exactly as the CAB approved it.
Post-implementation review
Captures whether the change achieved its intended result and logs any issue traced back to it after the fact.
From request to system of record in four steps
Submit
A requester submits what is changing, which systems it touches, and the business reason.
Review
The change is assessed against downstream systems, other in-flight changes, and the plant calendar.
Approve
The change advisory board approves, defers, or declines the change before it is scheduled.
Record
The change is scheduled around plant activity, implemented, and confirmed in a post-implementation review, all on record.
What changes when IT change management runs on Kissflow
| Process | Before Kissflow | On Kissflow |
|---|---|---|
| Change requests | Submitted informally, tracked in email | One structured intake for every system change |
| Impact assessment | Skipped or done inconsistently | Assessed against downstream systems and other changes every time |
| Approval | Each team approves its own changes independently | Routed through a single CAB before release |
| Scheduling | Ignores shift changes, production runs, and close periods | Checked against the plant calendar before the release window is set |
| Post-implementation | No structured review after release | Reviewed against the intended outcome, with issues logged |
| Audit trail | Reconstructed from emails after something breaks | Full record of the request, assessment, approval, and outcome |
Connects to the ERP, MES, and quality systems already receiving your changes
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Built for how changes actually collide with plant operations
Impact assessed before approval, not after go-live
Every change is checked against what it touches before the CAB ever sees it.
A real CAB, not an informal sign-off
Changes route through a defined approval board with delegation and escalation.
Scheduling that respects the plant calendar
Release windows are checked against shift changes, production runs, and close periods before they're set.
Post-implementation review built in
Every change gets checked against its intended outcome, with issues traced back to the change that caused them.
Live in weeks, not a re-implementation
Configure the request form, assessment criteria, and CAB routing in the visual builder without a service management platform overhaul.
One dashboard for every change in flight
See every requested, approved, and scheduled change across every plant system, in one place.
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We help manufacturers keep system changes from colliding with the shift they were supposed to help
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Talk to usGot questions? We're here to help.
Get SupportAny modification to a plant business system, ERP, MES, quality system, or their integrations, that could affect production, reporting, or compliance.
MOC governs changes to a physical process, equipment, or procedure, where a hazard or operating limit might shift. This app governs changes to business and IT systems: ERP, MES, and quality-system releases. Different subject matter, similar approval discipline.
It can run standalone or alongside one. Many teams use this for the assessment, approval, and scheduling discipline, while keeping deployment tracking in their existing tooling.
The release scheduling module checks proposed windows against a shared plant calendar, flagging conflicts with shift changes, production runs, or close periods before the window is confirmed.
Yes. Process owners configure the request form, assessment criteria, and CAB routing in the visual builder, and the AI Builder can generate a working app from a plain-language description.
Through APIs and integration connectors, under single sign-on and role-based access, with every action written to an audit log.
Configuration and AI generation move delivery from weeks to days, without a multi-year platform program or an engineering backlog.
Kissflow is certified to SOC 1, SOC 2, SOC 3, ISO/IEC 27001, HIPAA, GDPR, and CCPA, hosted on Google Cloud with data residency in the US, EU, APAC, and Oceania.
