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Kissflow's Pre-Built Low-Code Apps
Building enterprise-grade low-code applications with Kissflow requires minimal ramp-up time, enabling IT teams and business units to collaborate without bottlenecks. Kissflow’s visual development environment empowers process owners to rapidly design and deploy both simple and mission-critical applications—while IT retains full governance and security oversight.
Enterprises can also deploy fully functional, pre-built low-code apps to accelerate modernization, automate complex workflows, and standardize operations across departments. With reusable components, built-in compliance controls, and seamless integration capabilities, Kissflow helps organizations streamline internal processes at scale—without rebuilding systems from scratch.
Customer Case Management Application
Launch promotions that deliver results fast. Kissflows Promotional Campaign Application automates campaign requests, approval workflows, and performance tracking, ensuring every promotion is executed on time and within budget.
Creator
Language
English
Category
FMCG
Trusted by customer support and operations teams for faster case resolution and better customer experiences.
Customer Case App with Low-Code
Standardize and accelerate supplier onboarding while maintaining strong compliance controls. Kissflows Vendor Onboarding app captures all required informationcompany details, certifications, banking information, tax IDs, policies, and agreementsthrough guided digital forms. Workflows route submissions through necessary checks such as legal review, finance validation, risk assessment, and operations sign-off. Configure country-specific or category-specific requirements without creating separate systems. Automatic reminders reduce delays in collecting documents or approvals. Once approved, vendor records can be synchronized to ERP or procurement systems via integrations or controlled exports. Dashboards show onboarding cycle times, bottlenecks, and approval load, helping teams continuously improve. Low-code flexibility allows you to adjust onboarding journeys as regulations, internal policies, or business models change.
What Is a Customer Case Management App?
A workflow solution to log, route, and resolve all customer cases ensuring every inquiry, issue, or complaint is handled efficiently.
It ensures:
- Cases are captured from every channel and assigned instantly
- Status, progress, and SLAs are visible to all stakeholders
- Escalations and approvals are automated
- Trends and root causes are tracked for improvement
Why Do Businesses Need Customer Case Automation?
Without a system, you risk:
- Missed cases or slow responses
- Manual tracking and lack of accountability
- Repeated issues and customer frustration
- No data on case types, trends, or performance
Kissflow helps you turn every case into an opportunity for delight.
Key Benefits
- Centralize case intake and assignment
- Automate escalations and resolution workflows
- Meet and track SLA compliance
- Analyze case trends and performance
- Integrate with CRM, helpdesk, or ERP systems
Simplify Case Management With a Low-Code App
Customize workflows, escalation rules, and reporting to your support model.
Why Kissflow for Customer Cases?
- đŻ Multi-channel intake and routing
- đ Automated SLA tracking and escalations
- đ Case status, trend, and performance dashboards
- đ§ Instantly adapt for new products or support channels
đĄ Who Is This For?
- Customer Support and Success
- Operations, Quality, and Service Teams
- B2B and B2C businesses
- Any company focused on customer experience
Ready to Delight Every Customer?
Transform your case resolution with Kissflow.
Modules
- Case Intake & Assignment
- Resolution & Escalation
- SLA & Performance Tracking
- Case Analytics
- Knowledge Base Integration
Features
- Omnichannel case capture
- Automated workflows
- Escalation and approval rules
- Real-time dashboards
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Click the Enquire button on the app store page.
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Fill in your innovation process details and team size.
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Click Submit.
Kissflows team will help you tailor the app to your unique innovation journey.
See how support teams cut response times and boost NPS with Kissflow.
This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior IT Manager
Industry
Energy
HeadQuaters
USA
Key Highlights
450+
Process
10x
ROI
10,000+
Users
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.
Oliver Umehara
IT Manager
Industry
Telecom & Media
HeadQuaters
Japan
Key Highlights
28+
Processes
42
Group Companies
70+
Users
We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.
Joseph Arnel Chavez
Assistant Manager
Industry
Energy & Utilities
HeadQuaters
Philippines
Key Highlights
100+
Office Processes Automated
1,000+
Monthly Paperless Processes
10,000+
Employees
Frequently Asked Questions
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