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Change management entails the proactive or reactive implementation of changes in IT infrastructure for better service delivery. When carried out effectively, change management can prevent major and minor IT incidents, errors, or downtime, and can significantly improve efficiency.
As an IT manager, you’re looking for ways to improve service delivery and make advancements in your IT infrastructure without causing business disruption. This often involves keeping track of change requests through their life cycles and implementing effective changes in as short a timeframe.
Unlock the power of an elegantly designed IT change management solution completely customizable to your operations
Keep track of change requests from the time they are raised to the point of rollout and enhance transparency with team members
Adopt a flexible approach to IT change management, prioritize actions, handle ad-hoc requests without losing agility
Effectively route items through the right channels at the right time and make contextual decisions with ease
Gain complete visibility of each change request and empower your teams to collaborate across various departments
Access comprehensive and intuitive dashboards that help you improve overall productivity and efficiency