What are the most common use cases for workflow automation in businesses?

Workflow automation is commonly used in businesses for processes such as:

  • Employee onboarding: Automating the process of bringing new employees on board.

  • Expense approvals: Streamlining the approval of expense reports.

  • Document management: Ensuring documents are routed, approved, and archived efficiently.

  • Customer service requests: Automating the handling and resolution of customer inquiries.

  • Purchase order processing: Streamlining the approval and processing of purchase orders. Other common use cases include project management, compliance tracking, and IT service management.

Platforms like Kissflow offer versatile workflow automation tools that can be tailored to meet the specific needs of different departments and processes within an organization, leading to increased efficiency and productivity.