What is business process mapping?

Business process mapping is the visual representation of a business process, typically in the form of flowcharts or diagrams. It outlines the steps, tasks, and decisions involved in a process, as well as the sequence in which they occur. The goal of business process mapping is to provide a clear and detailed understanding of how a process works, identify inefficiencies, and highlight areas for improvement.

Process maps serve as a valuable tool for analyzing and optimizing processes, ensuring that they are aligned with organizational goals. Platforms like Kissflow offer tools for creating and managing process maps, making it easier for businesses to document, analyze, and optimize their processes.