What is business process documentation?

Business process documentation involves creating detailed records of how a business process is performed, including the steps involved, the roles and responsibilities, and the inputs and outputs. This documentation serves as a reference for training, process improvement, and compliance purposes.

Effective business process documentation ensures that processes are understood, standardized, and consistently followed across the organization. Kissflow allows businesses to document their processes as part of their BPM initiatives, providing a centralized platform for managing and accessing process documentation, which supports ongoing process optimization and compliance efforts.

Modern business automation software enables teams to move beyond manual, repetitive tasks and focus on work that drives real value. It acts as a central hub where workflows, data, and collaboration come together for greater efficiency and accuracy.