What is business process documentation?

Business process documentation involves creating detailed records of how a business process is performed, including the steps involved, the roles and responsibilities, and the inputs and outputs. This documentation serves as a reference for training, process improvement, and compliance purposes.

Process documentation captures operational knowledge for training, compliance, and improvement within business process management system. Documentation features in business process management tools create and maintain accurate process records. Kissflow's BPM software generates documentation automatically from workflow definitions, ensuring accuracy.

Modern business automation software enables teams to move beyond manual, repetitive tasks and focus on work that drives real value. It acts as a central hub where workflows, data, and collaboration come together for greater efficiency and accuracy.