What is business process documentation?

Business process documentation involves creating detailed records of how a business process is performed, including the steps involved, the roles and responsibilities, and the inputs and outputs. This documentation serves as a reference for training, process improvement, and compliance purposes.

Effective business process documentation ensures that processes are understood, standardized, and consistently followed across the organization. Kissflow allows businesses to document their processes as part of their BPM initiatives, providing a centralized platform for managing and accessing process documentation, which supports ongoing process optimization and compliance efforts.