What is business process automation?

Business process automation (BPA) involves the use of technology to automate complex business processes, typically those that are repetitive, time-consuming, and prone to human error. BPA can be applied to various processes across an organization, such as payroll processing, customer service, and supply chain management.

The goal of BPA is to improve efficiency, reduce costs, and enhance accuracy by minimizing manual intervention. Kissflow provides business process automation tools that enable organizations to automate their workflows and processes, allowing them to focus on higher-value tasks and achieve better business outcomes.