What is a digital workflow?

A digital workflow is a sequence of tasks or processes carried out electronically, typically using software tools to automate and manage the flow of information. Digital workflows replace traditional, manual processes with automated ones, improving efficiency, reducing errors, and providing greater visibility into task status.

Digital workflows can be applied to various business processes, from document approvals to customer onboarding. Platforms like Kissflow enable organizations to create and manage digital workflows, allowing them to automate repetitive tasks, track progress in real-time, and improve overall productivity.