What is a business process?

A business process is a set of related tasks or activities that are performed in sequence to achieve a specific organizational goal. Business processes are the building blocks of any organization’s operations, encompassing everything from simple tasks to complex workflows.

Examples include order processing, customer service, and employee onboarding. Each business process typically involves inputs, outputs, and the transformation of resources. Effective management of these processes is crucial for ensuring that an organization operates smoothly and efficiently, with platforms like Kissflow enabling businesses to streamline and automate their processes.