What are the key goals of bpm?

The key goals of Business Process Management (BPM) are to:

  • Improve process efficiency and effectiveness

  • Enhance customer satisfaction

  • Increase operational agility

  • Decrease costs Enhance compliance with regulations and standards

  • Improve decision making through better data and insights

  • Increase employee satisfaction and engagement

  • Foster a culture of continuous improvement

Efficiency improvement, cost reduction, quality enhancement, and compliance assurance represent the primary objectives of business process management. Goal-oriented BPM tools measure progress against all objectives. Kissflow's BPM software provides dashboards that track achievement across each goal, demonstrating clear business value.