What are the different types of workflow automation?

Workflow automation can be categorized into several types, including:

• Rule-based automation: Follows predefined rules to trigger specific actions, such as routing a document for approval based on its content.

• Event-driven automation: Triggered by specific events, such as the submission of a form or the receipt of an email.

• AI-driven automation: Uses machine learning algorithms to analyze data and make decisions or predictions, allowing for more complex and adaptive workflows. Platforms like Kissflow support various types of workflow automation, enabling organizations to automate a wide range of business processes efficiently.