Exception Intake & Classification

• Capture exceptions from planning, procurement, inventory, downtime, maintenance, or quality processes

• Classify by category, severity, location, plant, asset, supplier, or impact

• Assign priority and ownership automatically

MRP Exception Management

• Log planning gaps, shortages, mismatches, and scheduling deviations

• Route issues to planners or production teams for review

• Track action plans, approvals, and closure timelines

Procurement & Supplier Exception Management

• Record supplier delays, incomplete deliveries, specification mismatches, or sourcing disruptions

• Trigger supplier follow-up and internal escalation workflows

• Track supplier response, accountability, and recovery actions

Inventory & Warehouse Exception Management

• Capture stock mismatches, putaway deviations, bin errors, damaged inventory, and movement anomalies

• Route exceptions to warehouse, stores, or inventory control teams

• Maintain traceable action logs for reconciliation and closure

Downtime Handling & Escalation

• Log machine or line downtime incidents in real time

• Auto-escalate based on duration, criticality, or production impact

• Assign owners and monitor status from breakdown to restart

Breakdown Repeat Analysis

• Track recurring failures by asset, component, line, or shift

• Analyze repeat patterns and failure frequency

• Support root cause analysis and continuous improvement action plans

Component Maintenance

• Manage component-level maintenance records, service requirements, and replacement history

• Track high-risk or repeat-failure components

• Improve reliability through condition-linked workflows

Planned Maintenance

• Schedule preventive and planned maintenance activities

• Assign work, track completion, and manage delays or missed cycles

• Maintain full maintenance history for assets and equipment

Supplier Related CAPA

• Trigger corrective and preventive action workflows for supplier-related issues

• Assign internal and external action owners

• Monitor CAPA timelines, evidence, and closure effectiveness

NC Risk Workflow

• Manage non-conformance risks with structured intake, review, action, and approval workflows

• Assess severity, probability, and operational impact

• Route issues for containment, RCA, CAPA, and formal closure

Escalation & Governance Engine

• Define SLA-based escalations by severity, department, or plant

• Track aging exceptions and overdue actions

• Maintain complete approval and audit history

Dashboards & Analytics

• Open vs closed exceptions

• Downtime trends and escalation performance

• Breakdown recurrence analysis

• Maintenance compliance and overdue tasks

• Supplier CAPA performance

• NC risk heatmaps and closure rates

Features

• Centralized exception logging and classification

• MRP exception workflow

• Procurement and supplier exception tracking

• Inventory and warehouse exception handling

• Real-time downtime capture and escalation

• Breakdown repeat analysis dashboard

• Component maintenance tracking

• Planned maintenance scheduling and monitoring

• Supplier-related CAPA workflow

• NC risk workflow and approval management

• Severity-based alerts and escalations

• Root cause analysis and corrective action tracking

• SLA monitoring and aging reports

• Role-based permissions and approvals

• Audit trail for every action and decision

• Low-code customization for plants, functions, and workflows

1. Click the Enquire button on the app store listing

2. Share your exception categories, escalation matrix, maintenance cycle, and CAPA requirements

3. Submit the form

Our team will configure the app to match your exception handling, downtime response, maintenance governance, and NC risk workflows.