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Cross-Platform Loyalty Tracking

Ensure loyalty status and activity are consistent across web, mobile, and your omnichannel loyalty program. Kissflow’s Cross-Platform Loyalty Tracking App integrates data from all customer touchpoints, delivering a seamless and unified experience that drives engagement and repeat business.

Creator

Kissflow-logo

Language

English

Category

Retail

Enquire

rusted by retail businesses managing loyalty across physical and digital channels.

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Omnichannel Loyalty Made Seamless

This app centralizes loyalty data from multiple sources, ensuring real-time sync across platforms. Track points, rewards, and customer engagement on every device, so customers never miss a benefit—regardless of how or where they shop.

Description

What Is a Cross-Platform Loyalty Tracking App?
 It’s a solution that connects loyalty systems across web, mobile apps, and in-store platforms—providing a single source of truth for customer loyalty data.

It ensures:

  • Real-time loyalty data sync across channels and devices

  • Consistent customer experience at every touchpoint

  • Consolidated reporting for loyalty engagement

  • Unified dashboards for retail marketers and ops teams

Why Do Retailers Need This?
 Without synchronization, loyalty programs suffer from:

  • Inconsistent status or reward availability

  • Fragmented user experiences across devices

  • Duplicate or lost loyalty data

  • Customer frustration and program drop-off

Key Benefits:

  • Improve loyalty engagement through consistency

  • Simplify loyalty program management

  • Deliver better user experience across all retail platforms

  • Unify loyalty data for analytics and optimization

🔧 Simplify Loyalty Tracking With a Low-Code App

Managing loyalty programs across multiple platforms doesn’t have to be complex. With Kissflow’s low-code platform, you gain the flexibility to design, build, and deploy a loyalty experience that spans web, mobile, and in-store environments—without heavy IT involvement.

Whether you’re connecting POS systems, mobile apps, or web-based stores, Kissflow lets you define the logic for loyalty points, reward eligibility, and customer tiers in one intuitive builder. Automatically sync loyalty data across platforms in real time, trigger reward updates based on customer activity, and provide a single dashboard for your marketing and customer service teams to monitor all interactions.

This seamless integration ensures customers receive a consistent and engaging loyalty journey, while you gain full control over every element of the program—all without writing a single line of code.

Why Choose a Loyalty App Built on Low-Code?

  • Customize loyalty rules per device or channel
  • Automate data syncs and customer status updates
  • Track rewards, points, and activities in one place
  • Adjust workflows and metrics with zero IT help

💡 Who Is This For?

  • Omnichannel retail teams

  • Marketers managing loyalty programs

  • Business owners aiming for consistent customer engagement

  • Product managers unifying app and store experiences

Create Powerful Retail Solutions with Low-Code


 

Modules

  • Cross-Platform Loyalty Engine: Connect web, mobile, and POS loyalty systems

  • Unified Customer Dashboard: View all activity per customer across devices

  • Reward Status Sync Tool: Real-time update of points and rewards

  • Integration Layer: Supports APIs for mobile apps, POS, and e-commerce platforms

Features

  • Loyalty multi-device integration

  • Unified loyalty tracking dashboard

  • Real-time reward status sync

  • Cross-channel engagement analytics

  • Mobile & POS loyalty connectors

  • Auto-sync customer points and activities

  • Role-based dashboards for marketing and sales

  • Low-code configuration and rules engine

 

  1. Click the Enquire button on the app tile or landing page.

  2. Fill in the details of the features you want and your team's size on the enquiry form.

  3. Click Submit.

Kissflow's support team will contact you to learn more about your requirements.

Kissflow appstore
Cross-Platform Loyalty Tracking
Enquire

Enhancing customer relationships with CRM-integrated profiling: Our customers speak

Find out how businesses improve customer personalization with unified customer data using Kissflow
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Mcdermott-Apr-19-2023-11-38-34-3467-AM

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

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SBTelecom-America_logo

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

42

Group Companies

70+

Users

Stacks image
FPH

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

Frequently Asked Questions

It’s a unified solution that consolidates loyalty program data from web, mobile, and in-store systems. It ensures real-time sync of points, rewards, and activities—delivering a seamless loyalty experience across all touchpoints.
Customers can earn and redeem rewards regardless of where they shop—online or offline. Their points, tier status, and activity history are always up to date, making the experience frictionless and encouraging repeat engagement.
Yes. Kissflow supports integration with most loyalty engines, CRMs, and POS platforms through APIs. We help set up workflows that connect data in real time to ensure consistency across systems.
Absolutely. Whether you use a native app, a Shopify store, or a physical POS setup, Kissflow’s integration layer can sync loyalty data across them all.
Yes. You can define different logic for how points are earned or redeemed depending on the store, device, geography, or customer profile.
Yes. Kissflow uses enterprise-grade encryption and follows best practices for data privacy and compliance, ensuring your customer loyalty data is secure and audit-ready.
The app is designed to queue loyalty actions and sync them once connectivity is restored, ensuring no data is lost and customer history remains intact.
Very easy. With our low-code interface, you can make changes to workflows, business logic, or integrations without needing developer support—ideal for fast-moving retail teams.

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