RETAIL | STORE OPERATIONS | ASSET REGISTER

Asset Equipment Maintenance Management System for Retail Stores

Kissflow is the master register of every piece of store equipment, refrigeration, POS hardware, HVAC systems, tracking its warranty, its AMC contract, and its full maintenance history, kept distinct from the work order flow that fixes it when it breaks.

Asset Equipment Maintenance Management System

Trusted by leading retailers worldwide

Godrej
Reckitt
Schnucks
Sony
Lenskart
CJ Express

A repair history means nothing if nobody can tell you what the equipment actually is.

A work order can prove a repair happened on a given date, but without an underlying asset register sitting behind it, that repair record floats disconnected from anything useful: the equipment's age, its warranty status, whether it is even still covered under an active AMC contract with the vendor doing the work. A store replacing the same walk-in compressor three times in a year needs someone to notice that pattern against the specific piece of equipment, not just see three unrelated tickets that each looked routine. Without a register tying repairs to assets, that pattern stays invisible until the fourth failure, or until someone pays for a repair that should have been covered under warranty.

Kissflow maintains the asset register itself, distinct from the work order flow that fixes equipment when it breaks: every piece of equipment per store, its warranty and AMC contract status, and its complete maintenance history rolled up in one place. A transfer between stores updates the register directly, a physical audit can reconcile the count against what the system shows, and retirement is logged with a clear reason and date so a decommissioned asset never lingers on the books.

Where an equipment asset loses its own identity

No central asset register

Equipment exists as line items on invoices, not a queryable register.

Warranty and AMC status is untracked

Nobody checks whether a repair should be covered under warranty before paying for it.

Maintenance history is scattered

Individual work orders do not roll up into one view per asset.

Disposal is undocumented

Retired equipment leaves no clean record of when and why.

Six modules. Every piece of equipment tied to its own maintenance history.

Configure asset categories and AMC terms by equipment type.

Asset request and allocation

New equipment is registered and formally allocated to a specific store as soon as it physically arrives.

Transfer

Equipment moved between stores is logged directly against the register, keeping its location accurate.

Maintenance and AMC tracking

Warranty coverage and AMC contract status are tracked per asset, checked before a repair is paid for.

Maintenance history rollup

Every repair performed against a piece of equipment rolls up into one continuous maintenance history.

Audit

A physical count taken during an audit can be reconciled directly against what the asset register shows.

Disposal and retirement

A retired asset is logged with a clear reason and date so it stops appearing as active equipment on record.

From request to system of record in four steps

Capture

Capture

New equipment is added to the register with its warranty and AMC contract detail.

Validate

Validate

Warranty and AMC coverage is checked before a repair bill is approved for payment.

Track

Track

Every repair on the asset rolls up into its continuous maintenance history.

Report

Report

A disposed or retired asset is logged with a clear reason, so the asset register stays accurate and current as the system of record.

What changes when the equipment asset register runs on Kissflow

Process
Before Kissflow
On Kissflow
Asset record
Line items on invoices
A queryable register per store
Warranty and AMC status
Untracked
Checked before a repair is paid for
Maintenance history
Scattered across separate tickets
Rolled up per asset
Recurring failure pattern
Invisible
Visible against the specific asset
Disposal
Undocumented
Logged with reason and date
Audit
A physical hunt
Reconciled against a live register
Process Before Kissflow On Kissflow
Asset record Line items on invoices A queryable register per store
Warranty and AMC status Untracked Checked before a repair is paid for
Maintenance history Scattered across separate tickets Rolled up per asset
Recurring failure pattern Invisible Visible against the specific asset
Disposal Undocumented Logged with reason and date
Audit A physical hunt Reconciled against a live register

Connects to your CMMS and ERP; Kissflow does not replace your fixed-asset accounting system of record

Kissflow runs the asset register and maintenance-history layer, feeding the broader work order process. Your ERP stays the system of record for asset value and depreciation.

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Built for how store equipment actually needs a real identity, not just a repair ticket

Maintenance history that rolls up

Three tickets on the same compressor show up as a pattern, not three isolated events.

Warranty checked before paying for a repair

Coverage status is visible against the specific asset.

A clean disposal record

Retired equipment leaves a documented reason and date.

Live in weeks

Configure asset categories in the visual builder, or describe the use case to the AI Builder.

Governed from day one

Role-based access and a full audit trail on every asset record.

One view across every store

Facilities sees every asset's status and history in one place.

We help facilities teams see a repair pattern, not three isolated tickets

McDermott

“If a company cannot enable everybody to use AI, they will never get the true benefit of AI. Platforms like Kissflow allow us to put that capability in the hands of our users in a safe way.”

Vagesh Dave

GVP & CIO at McDermott International, Ltd

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KEY HIGHLIGHTS
5M+
work items processed
5,526
active users
400+
active workflow created without IT dependency
Puma Energy
INDUSTRY Energy
HEADQUATERS USA

“Advanced automation of all processes is easy to set up. I cannot imagine how to manage workflows without this software.”

Tanay Tiwary

Global Head - Digitalization & Business Improvement

See the Full Story
KEY HIGHLIGHTS
700+
Use Cases
73%
Operation Efficiency
1001 - 5000
# of Employees
SN Aboitiz Power Group

“Kissflow supports rapid application development by building a working application prototype in the shortest amount of time.”

Maria Theresa Cabigon

CIO, SN Aboitiz Power Group

See The Full Story
KEY HIGHLIGHTS
451%
ROI
2.8 months
Payback period
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    No. Your ERP stays the system of record for asset value and depreciation. Kissflow runs the asset register and maintenance-history layer.

    This app is the underlying asset register: what equipment exists, its warranty, and its history. Maintenance for Retail Operations runs the work order lifecycle that fixes it.

    Yes, coverage status is tracked per asset and checked before a repair cost is incurred.

    Yes, every repair against an asset builds a continuous history.

    Yes, a full history per asset makes a repeat failure visible, not scattered across separate tickets.

    Yes, a transfer is logged against the register when equipment moves.

    Configuration and AI-assisted app generation move delivery from a multi-month program to a matter of weeks.

    Kissflow is certified to SOC 1, SOC 2, SOC 3, and ISO/IEC 27001, with role-based access on every record.