- All Templates
- Customer Support
- Churn Management
Churn Management
Kissflow helps you prioritize key accounts that are likely to churn, take action aimed at retention, and maintain for sustained profitability.
Use TemplateAbout the Churn Management Template
Companies spend a great deal of time and effort bringing in customers. But in a highly competitive marketplace, most companies face the uphill challenge of keeping hold of their customers. This is why it is crucial to identify and prioritize vulnerable customers, take proactive action to curb attrition, and improve longevity.
Getting Started with the Churn Management Template
As a customer success manager, it is your responsibility to ensure customers experience sustained value and stay with your organization. This involves collaboration with teams on follow-up and recovery action, consistently communicating value to customers, and optimizing customer touch points.
- Deploy your churn management template in a matter of minutes
- Customize your retention and service delivery workflows with ease
- Delegate specific action items to team members and ensure timely resolution and follow-ups
- Enable swift team collaboration and improve your team’s productivity with an advanced analytics module
Benefits of Using This Template
Harness the power of the cloud
Unlock the power of an elegantly designed churn management solution completely customizable to your business
An unencumbered view of work
Optimize customer touch points end-to-end while improving satisfaction and preventing customer churn
The flexibility you need
Adopt a flexible approach to customer retention and manage ad-hoc action items without losing agility
Make the right decisions
Route customer requests through the right channels, gain approvals and make quick decisions
Effortless collaboration and routing
Empower your teams to collaborate more efficiently and take proactive steps that aid in retention
Advanced reporting and analysis
Gain access to comprehensive dashboards that help you remove roadblocks and improve efficiency
