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Kissflow
Success Stories

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Key Highlights

28+

Processes

42

Group Companies

70+

Users

softbank-1-1-2

Industry

Telecom & Media

HeadQuaters

Japan

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.

oliver umehara

Oliver Umehara

IT Manager

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Key Highlights

30+

hours saved per week

35%-45%

reduction in process cycle time

2,500+

items processed

ramco-1

Industry

Manufacturing

HeadQuaters

Kenya

The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.

Nicholas Githinji-1

Nicholas Githinji

Project Manager

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Key Highlights

450+

Processes

10x

ROI

10,000 +

Users

mcdermott-2

Industry

Energy

HeadQuaters

USA

One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.

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Renee Villarreal

Senior Director of IT

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How Environmental Engineers beat growing pains

Kissflow success stories

Industry

Energy & Utilities

# of Employees

11-50

Headquarters

USA

Industry

Energy & Utilities

# of Employees

11-50

Headquarters

USA

Specialty Earth Services, LLC

Since 2003, Specialty Earth Sciences (SE Sciences) has successfully turn-keyed hundreds of projects providing professional environmental consulting, remediation, and industrial services to municipalities, governmental agencies, manufacturing and industrial processing customers, engineering firms, property developers, and the legal community. They serve clients coast to coast from multiple operation centers. From site assessments to groundwater remediation, they can manage any and all aspects of an environmental project life cycle. Working with land owners, regulatory agencies, consultants, attorneys, residents, and businesses to keep projects moving forward.

Lindsey Higgins

Office Administrator

“Customer service has been great. The few times I’ve had any issues, they’ve been able to straighten everything out, which has been really nice. Most companies don’t do that.”

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Challenges faced

  • Lack of visibility. The admin team had zero visibility into who submitted purchase order requests and who approved them.

  • No accountability. Since purchase orders were difficult to track, accountability was poor.

  • Ease of access. Employees struggled to locate information as it was scattered across.

Solution

When Specialty Earth Science expanded its operations to include an office on the west coast, all of a sudden, those easy purchase order requests were a source of chaos.

“We had situations where people were requesting POs for large amounts, but no one seemed to know what they were for or who was supposed to approve it,” said Lindsey Higgins, Office Administrator for Specialty Earth Services, LLC.

Lindsey researched various workflow tools and chose Kissflow. She set up the process herself using the ready-made Purchase Order application. She customized it for her office and saw the effects immediately.

“Now we can actually see who is requesting what and when. The accountability side has made it a lot better.” Lindsey often uses the reports feature to track requests and make sure everything’s running smoothly.

However, like many Kissflow customers, Lindsey’s favorite feature is exceptional customer service. “Customer service has been great. The few times I’ve had any issues, they’ve been able to straighten everything out, which has been really nice. Most companies don’t do that.”

Results

Specialty Earth Sciences could experience the following benefits instantly:

  • Ease of tracking purchase order requests

  • Improved accountability

  • Smooth communication between offices

Specialty Earth Services, LLC is now looking at more ways to automate some of its systems to help its offices communicate more effectively. When the offices are thousands of miles away, transparency and easy access to information is crucial. They are looking to add a Vendor Onboarding app soon as well.

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