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Case Study

HR work is already difficult, make it simple




# of Employees




Salish Kootenai College

Salish Kootenai College, located in Pablo, Montana, is an educational institution catering to the educational needs of North American Indian Tribes in the region. The organization has over 900 students pursuing various certificate programs and degrees offered. Employing over 200 permanent faculty and many others on a part-time basis, SKC ensures to provide the best education and learning atmosphere for their students. The mission of Salish Kootenai College is to provide quality postsecondary educational opportunities for Native Americans, locally and from throughout the United States. 

Al Anderson

Director of IT Services

"Kissflow is a big time saver. We've shortened onboarding from two weeks to a day!"


Challenges faced

  • Paper-based processes. Salish Kootenai College's HR processes were completely manual and were carried out using hundreds of paper-based forms.

  • Lack of accountability. Since paper-based processes were hard to track, there was no accountability among employees.

  • Productivity. The productivity of employees was impacted because of the time-consuming, manual paperwork.


Like every other organization, SKC too has processes to manage its human resource effectively. Just as it has been the case at numerous organisations, SKC had their HR processes carried out traditionally, with bunches of papers flowing through corridors of people who carried out their designated tasks as and when they could. The agony caused by using papers in workflows drove Al and his team to look out for a solution to automate their HR processes.

We got in touch with Al and his team a little after three months of their implementing Kissflow at their institution. SKC was already benefiting from automating its employee onboarding process. Processes that took two weeks or more to complete were now getting done within a day!

By automating HR workflows, the HR department gets a clear picture of its existing human resource and are well informed on each employee’s tenure. They get a heads-up before the contract expires or before an employee takes a vacation. This gives them enough time to find replacements without much hassle.


Salish Kootenai College benefitted a great deal by adopting Kissflow. They could:

  • Cut down the process cycle time from two weeks to a day

  • Reduce the administration overhead and operational costs by eliminating paper

  • Improve accountability by providing visibility into the key stakeholders of a request

SKC found process automation key for their organization’s structured and smooth flow and plans to automate more processes in the days to come.