The Last Mile of Workflow Automation

Industry Type

Consumer Goods

Number of Employees


Number of Apps Created


What do you get someone who already has everything?

With the holidays approaching, this question has probably crossed your mind a time or two. When it looks like someone has everything, what more can you get them?

At the organizational level, some companies seem to have everything. Big budgets, expensive software, and all the consultants money can buy. Sometimes, though, you get the feeling that there’s still something missing.

Rentokil Initial

Rentokil Initial is one of the largest business service companies in the world in the areas of pest control, hygiene, and workwear services, with more than 25,000 employees in over 60 countries. They pride themselves on offering the strengths and experience of a multi-national organisation, while retaining the agility and characteristics of a local company.

Pesky Periodic Processes

Rentokil Initial found that, despite having most regular processes running smoothly with their existing software, some things were still falling through the cracks. Specifically, processes that did not happen on a schedule but still required a set of approvals and input – something that still meets our definition of a workflow.

Rentokil Initial’s robust software platforms didn’t have a function for these kinds of ad hoc processes, but they happened often enough to create a lot of chaos and lag. Executives traded emails to move the process along, but it was not an optimal solution.

Nix the Chaos and Plug the Gaps!

Looking around for a simple solution to cut through their chaos, Rentokil chose Kissflow and it hit the sweet spot. They found Kissflow’s interface and features to be exactly what they were looking for. They loved the ease of using it without having to be an IT specialist and being able to generate ad hoc reports and charts at the drop of a hat.

Just like the person who has everything can always use another jar of Nutella to plug those hunger gaps, Kissflow can be the perfect solution towards going the last mile and making sure your entire office is automated. Take a free 7 day trial and find out what you’ve been missing!

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