Kissflow
Success Stories
The most advanced companies in the world use Kissflow
Key Highlights
28+
Processes
42
Group Companies
70+
Users
Industry
Telecom & Media
HeadQuaters
Japan
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Industry
Manufacturing
HeadQuaters
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.
Nicholas Githinji
Project Manager
Key Highlights
450+
Processes
10x
ROI
10,000 +
Users
Industry
Energy
HeadQuaters
USA
One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior Director of IT
Trusted by leading brands around the world
Reducing operational costs to fund more students
Industry
Education
# of Employees
51-250
Headquarters
USA
80%
reduction in time taken to automate processes
75,000+
requests completed
60%
reduction in process cycle time
Industry
Education
# of Employees
51-250
Headquarters
USA
New York School for the Deaf
Founded in 1817, the New York School for the Deaf (NYSD) is the second oldest school for the deaf in the United States. It is a private non-profit organization operated in cooperation with the New York State Education Department.
Lorraine Gold-Appel
American Sign Language Interpreter
"The daily emails from the Kissflow Community are extremely helpful. The team I’ve worked with was so patient and wonderful, helping me with all of the many integrations that were created.”
Challenges faced
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Delayed Processes. NYSD’s processes were inefficient and slow, which caused frustration for the staff.
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Poor process visibility. The admins could not identify where an approval request was stuck and what caused approval delays.
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High operational costs. Since NYSD used paper documents for their processes, the cost of printing was high, and documents occupied a lot of valuable storage space.
Solution
The New York School for the Deaf faced approval delays, which slowed their processes. The approvals were manually processed using paper and Google forms and were dependent on employee schedules. They brought in Kissflow, a low-code/no-code platform to digitally transform their operations and eliminate inefficiency.
Lorraine Gold-Appel, an ASL Interpreter and Kissflow Administrator at the New York School for the Deaf, said Kissflow has been instrumental in automating all the manual workflows and completing 75,000+ requests.
She mentioned that Kissflow’s simple yet powerful low-code/no-code capabilities helped three departments achieve operational efficiency – Business Office, HR, and Student Support. Some of the key operations that Kissflow streamlined were:
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Business Office: Invoice Approvals, Purchase Orders, Travel Reimbursement
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HR: Cancer Screening Time Off, Employee Onboarding/Off-boarding, Request for Service Animal
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Student Support: Admission Application, Student Incident Report, IEP Amendment Request
When asked what NYSD loved about Kissflow, Lorraine said, “If there is a problem, the team is there to help me. They are always professional and friendly. The daily emails from the Kissflow Community are extremely helpful. The team I’ve worked with was so patient and wonderful, helping me with all of the many integrations that were created.”
Kissflow has helped create an integrated system to effectively manage all of the administrative operations of the school, saving time and energy.
Results
The New York School for the Deaf was able to see results right after implementation. Following are some major accomplishments they achieved using Kissflow:
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80% reduction in time taken to automate processes
-
75,000+ requests completed
-
60% reduction in process cycle time
They are looking to expand their usage of Kissflow in Boards and Collaboration and increase their operational efficiency.
