Kissflow
Success Stories
The most advanced companies in the world use Kissflow
Key Highlights
28+
Processes
42
Group Companies
70+
Users
Industry
Telecom & Media
HeadQuaters
Japan
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Industry
Manufacturing
HeadQuaters
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.
Nicholas Githinji
Project Manager
Key Highlights
450+
Processes
10x
ROI
10,000 +
Users
Industry
Energy
HeadQuaters
USA
One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior Director of IT
Trusted by leading brands around the world
Making telecom services more accessible with automation
Join us for a live demo of the Kissflow platform. It's free!
Industry
Telecom and Media
# of Employees
5,001-10,000
Headquarters
Myanmar
MPT
With over 20 million users, MPT is the first and leading telecommunications company in Myanmar, providing both fixed and mobile telecommunication services to the people and enterprises of Myanmar. For over 130 years, the operator has been championing the development of the telecommunications industry in Myanmar. Today, it operates a nationwide network infrastructure, with the widest mobile network coverage of 96 percent throughout Myanmar.
Phone Myat Soe
Deputy Manager
"Getting approval is quicker than (the previous) manual process.”
Challenges faced
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Manual processes. Employees had to manually handle operations from travel requests to billing on paper forms. They found it very taxing.
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Approval delays. Since approval requests were paper-based, the requests got misplaced. This caused approval delays.
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Poor process visibility. Management and stakeholders had no visibility into the progress of the approval requests because everything was paper-based.
Solution
Before Kissflow, MPT operated manually using pen and paper to manage and process all approval requests. Employees had to physically get approvals from the management and other stakeholders, which was extremely tedious and time-consuming.
Moreover, they could not focus on their projects as they were forced to manage tons of paper, ensuring they didn’t get misplaced.
Being an agile company, MPT soon realized that their old way of working was affecting productivity and causing a lot of unnecessary delays. They quickly searched for a no-code/low-code platform to help automate their operations. They found Kissflow to be the ideal fit for their requirements – a simple yet powerful platform for achieving Digital Transformation with minimal training.
Phone Myat Soe, Deputy Manager at MPT, shared that many things excited him about Kissflow. From the ease of use and intuitiveness of the product to the support from the Kissflow team, Phone said the journey with Kissflow has been extremely positive and rewarding.
While talking about the benefits of Kissflow, Phone emphasized the speed with which users could automate processes. This was in stark contrast to how work was done earlier at MPT. He said the ability to churn out reports quickly was a bonus.
When asked about how he drove adoption, Phone said he would explain the value of Kissflow by showing how Kissflow made work easy for the employees. He used the following three points to convey Kissflow’s impact:
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Showing how the process can be submitted/managed/approved easily.
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Showing how users can get the report easily and effectively.
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Showing how users can apply/initiate the request easily, quickly, effectively, and get approval quickly.
When asked how Kissflow has impacted work for MPT, Phone said, “Getting approval is quicker than manual process.” He added that the simplicity of Kissflow has made it easier for users to leverage the platform. This has made Kissflow crucial for internal operations.
Using the simplicity of Kissflow, MPT could quickly streamline the following three major processes that were the most difficult to manage:
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Line provisioning
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Travel allowance
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Billing and payments
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Purchasing
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Sales
MPT had struggled with paper-based manual operations long enough to realize the urgent need for Digital Transformation. Using Kissflow, they have eliminated paper in most of their key operations.
Results
MPT could reap the following benefits with Kissflow:
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Faster approval time
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Reduction in process cycle time
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Increase in productivity
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Reduced expenses due to the elimination of paper
MPT is excited to leverage Kissflow to the maximum to achieve operational excellence and thereby reach their goal of making telecom services more accessible nationwide.
