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Kissflow
Success Stories

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Key Highlights

28+

Processes

42

Group Companies

70+

Users

softbank-1-1-2

Industry

Telecom & Media

HeadQuaters

Japan

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.

oliver umehara

Oliver Umehara

IT Manager

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Key Highlights

30+

hours saved per week

35%-45%

reduction in process cycle time

2,500+

items processed

ramco-1

Industry

Manufacturing

HeadQuaters

Kenya

The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.

Nicholas Githinji-1

Nicholas Githinji

Project Manager

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Key Highlights

450+

Processes

10x

ROI

10,000 +

Users

mcdermott-2

Industry

Energy

HeadQuaters

USA

One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.

rene-villarreal

Renee Villarreal

Senior Director of IT

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Digital Transformation, the key to decarbonization

Kissflow success stories

Industry

Energy & Utilities

# of Employees

10,000+

Headquarters

Philippines
Key Highlights

1,000+

monthly paperless approvals

Kissflow success stories

reduction in carbon footprint

100+

manual processes automated

Industry

Energy & Utilities

# of Employees

10,000+

Headquarters

Philippines

First Philippine Holdings

First Philippine Holdings (FPH) is a pioneering holdings company established in 1961. With a strong portfolio in clean and renewable energy, FPH has principal interests in premium real estate, manufacturing, construction, healthcare, and education. FPH’s goal is to run its businesses successfully without compromising the environment.

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Joseph Arnel Chavez

Manager

"We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in the finance and accounts operations."

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Challenges faced

The pandemic played a crucial role in helping FPH understand the importance of digitalization and minimizing its carbon footprint.

  • Manual processes. Approval workflows were manual and involved sifting through hundreds of emails, physical forms, and SAP data.

  • Difficulty in tracking approval requests. Approval requests got lost easily without a centralized tracking tool. 

  • Delayed approvals. Getting timely approvals from senior leaders was next to impossible without a mobile workflow management application.

Solution

Joseph Arnel Chavez, the Accounting Manager at First Philippine Holdings, began the search for a centralized workflow management tool for digitalization and streamlining approval workflows. 

Joseph evaluated multiple tools but chose Kissflow because it was easy to use and offered fair pricing. The senior management was also familiar with Kissflow because one of FPH’s principal subsidiaries — Energy Development Corporation — was already using Kissflow for their workflow management. 

The first win for First Philippine Holdings using Kissflow was going paperless and achieving their goal of minimizing their carbon footprint. "We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.” 

Joseph and his team could digitalize their physical forms and automate their workflows quickly without the help of the developers or the IT team. This helped reduce the exhaustive hours spent manually processing them. They automated around 100 office processes that include:

  • Accounts payable

  • Billing

  • Vendor accreditation

  • Budget requests

  • Contract reviews

  • Invoice processing with purchase orders

  • Admin requests related to employee time-offs

When asked about the number of approvals that FPH received, Joseph said they received over 1,000 requests that were difficult to track and process in time, prior to Kissflow. They had to switch between emails, physical forms, and the SAP software, which wasn’t efficient. 

Using Kissflow to manage all the approvals helped them overcome the challenge of losing approval requests. Additionally, Kissflow’s mobile app helped Joseph get timely approvals from senior leaders, as it took only a few clicks to manage them. 

While speaking about the importance of Kissflow in their day-to-day operations, Joseph said, “Our partnership with Kissflow helps improve operational and process efficiency that, in turn, enhances the way we serve our customers and vendors. At the same time, the partnership reaffirms the relevance of the FPH Group’s new mission of ‘forging collaborative pathways for a decarbonized and regenerative future."

Results

With Kissflow, First Philippine Holdings could accomplish the following:

  • Reduce carbon footprint

  • Automate 100+ office processes

  • Process 1,000+ paper-less approvals every month

Joseph and his team are looking to take advantage of Kissflow’s integrations and unify all the processes that they run across the various tools that they use. They are also excited about leveraging the external portal feature that will help create visibility into the operations carried out by their vendors.

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