Kissflow
Success Stories
The most advanced companies in the world use Kissflow
Key Highlights
28+
Processes
42
Group Companies
70+
Users
Industry
Telecom & Media
HeadQuaters
Japan
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Industry
Manufacturing
HeadQuaters
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.
Nicholas Githinji
Project Manager
Key Highlights
450+
Processes
10x
ROI
10,000 +
Users
Industry
Energy
HeadQuaters
USA
One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior Director of IT
Trusted by leading brands around the world
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California’s largest childcare provider takes procurement digital to improve efficiency
Industry
Non-Profit Organization
# of Employees
51-200
Headquarters
USA
Industry
Non-Profit Organization
# of Employees
51-200
Headquarters
USA
Child Development Associates
Child Development Associates (CDA) is a community-based, non-profit organization with over 240 employees dedicated to creating positive change in the state of California. Founded by Charlene Tressler in 1974, the nonprofit agency started as a small community preschool. It has now expanded to serve more than 22,000 children across programs. They offer affordable child care, nutrition reimbursement, and an alternative payment program. CDA is now the fourth largest alternative payment program in the state of California and the largest sponsor of the Federal USDA child care food program.
Ana Serna
Procurement Agent
"I really liked the flexibility of Kissflow Procurement Cloud. You guys can adjust to any changes and modify the form according to our needs, including adding extra approvals. We can just make any changes when possible, which other systems lacked in comparison. Pricing was a big factor too."
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Challenges faced
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Manual processes. CDA handled all of its procurement tasks manually, using paper and multiple siloed systems. The process was very time-consuming and chaotic.
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Hard to track purchases. CDA struggled to track multiple to and fros on emails. Digital signatures were hard to come by, and the approval process was disarrayed. With a lack of a proper system to track purchases, they were losing out on critical data.
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Visibility on purchases. Without a proper system to track, the stakeholders and managers had no visibility into what purchases were made and by whom.
Solution
CDA wanted a complete overhaul of its procurement operations. They wanted to automate their procure-to-pay process end-to-end by creating a robust, tailor-made workflow to manage all their in-office purchases. Most importantly, they wanted to digitize their form and get approvals on the go.
The system was incorporated with a budget module which would enable the delegates to keep a check on the budget allocated to them and the balance left to book in future invoices. This helped the delegates in planning their monthly expenditure and also spot discrepancies well in advance and not close to the deadlines. We made a provision for all of the users to raise a purchase requisition, which goes through a dynamic approval workflow based on the PR value and department. Post-approval, the PO is automatically sent to the initiator and the vendor as a PDF.
Throughout this process, the initiator can track the status of their requests. By implementing an end-end procurement system, CDA was able to gain visibility into every step of their purchasing process and not have to shift between platforms significantly reducing the time-taken. Our team started off the project with custom requirement gathering from CDA to capture the business use cases and pain points precisely to address the roots of the challenges.
Kissflow Procurement Cloud completely automated CDA's P2P process with a customized workflow, made specifically to cater to the NGO's needs. We ensured the digital signatures were taken care of in the system with dynamic approval workflow. We also implemented a flexible voucher processing system. It came with transparent approval flows to enable the delegates to digitally submit their invoice vouchers with supporting documents and attachments which is mandated by the internal team for further processing.
Results
Post-COVID, CDA carried out its operation in a remote model. By implementing Kissflow Procurement Cloud into their system, CDA could digitize its procurement process without changing its process flow. They can now embrace the future of work and scale operations by remaining remote.
