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06 Sep 2023

CaratLane adopts low-code, no-code development for efficient operations

Spokesperson : Suresh Sambandam
CaratLane adopts low-code, no-code development for efficient operations

CaratLane adopts low-code, no-code development for efficient operations

Challenges faced by CaratLane:

  • Overloaded IT team: From warehousing to customer service, CaratLane needed a single, customized solution to manage its operations. The pace of development and change always left the IT team overloaded with work.

  • Poor post-order process: CaratLane’s post order process was a messy exercise with too many spreadsheets to keep track of. Multiple forms, sheets made it difficult for the teams to go through it all.

  • Lack of accountability: All workflows were handled on spreadsheets - hence there was no accountability.

Gurukeerthi Gurunathan, CTO - CaratLane further explains that Kissflow was so simple and easy to use, the app is now being used by all teams at CaratLane to keep their customers happy.

The case study featured on ETCIO today. Click here to read this article. 

 

 

 
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