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Choosing the Best HR Software for Your Business Needs

Team Kissflow

Updated on 21 Jun 2024 8 min read

What is HR Software?

HR software is a digital platform that allows businesses to manage key tasks and processes relating to managing employees. It supports the team in carrying out these activities, adding automation to what are otherwise time-consuming and labor-intensive processes. Typically, these processes involve a lot of paperwork and manual record-keeping.

What is HR Software?

Why Human Resources (HR) Software?

HR software is a hot topic right now. The concept of using technology to digitize some of the core HR activities has been around for a couple of decades. More recently, organizations have truly begun to benefit from a growing choice of software on the market. Many of these programs offer customizable and flexible solutions for all requirements and budgets.

Purpose of using an HR Software

HR software enables the HR processes that are otherwise carried out manually to be automated, meaning that they can be conducted more quickly, accurately and consistently. Many companies of varying sizes and from different industries have begun to see the benefits that HR software can bring to their organization. Hence the HR software market has grown enormously.

6 Must-Have Features of HR Software

The HR management software that you choose will vary in its features and functionalities from others on the market – that’s why you need to carefully look at the options available before you invest.

There are several key functions that the majority of systems cover to a greater or lesser extent, as follows:

1. Recruitment automation

Keeping track of the various parts of the recruitment process can be time-consuming and messy. With HR software, you can quickly create job boards from templates, applicant tracking system, and simplify shortlisting. You can then immediately send automated interview invitations by email, log interview feedback and generate new employee records before the start of the onboarding process.

2. Onboarding

When you have hired a new employee, it’s essential to coordinate the activities that need to be carried out across different departments to ensure that they have a seamless and enjoyable start to their employment with you. HR software allows you to automate your onboarding process and easily create new employee records and generate contract and letter templates at the touch of a button.

You can also arrange the induction for your new team member using booking software to book their place on training courses, ordering their IT equipment and even automatically sending them a welcome email on their first day.

3. Performance management

You can set up employee performance appraisal reminders for employees and managers so that they don’t miss appraisal meetings. Moreover, HR software enables you to automatically collate feedback and objective scores and report on team performance quickly and easily with benefits administration.

4. Leave management

A great benefit of HR software is that it allows employees to request leave online and managers to digitally authorize it, massively speeding up what can otherwise be an extraordinarily manual and labor-intensive leave management system for all parties.

5. Time-off Requests

Let the system coordinate working schedules within departments, work with your organization’s built-in rules to automatically calculate overtime and time owing, and ensure adequate staff cover across the working week, leading to fewer staff shortages and greater productivity.

6. Employee exits

Automate the exit interview process by automatically archiving and storing records, creating template letters and forms to aid with the exit processes, and managing and reporting on key trends gained from exit interviews with the aim of addressing critical areas of employee dissatisfaction to reduce staff turnover.

⋙ To Know More: Here are 10 features of HR software.

Types of HR Software

With the rapid advancements in cloud-based HR software solutions over recent years, there not only seems to be a never-ending list of companies offering such HR platforms, but multiple styles of systems as well. A simple internet search will yield scores of different HR software providers, each offering a host of benefits to your company.

Since it can be difficult for a novice to get accustomed to the different features of each system, here is a simple overview of the main types to get you started.

  • Applicant Tracking
  • Core HR
  • Leave Management
  • Timesheet Management
  • Training and Learning Management
  • Employee Self-Service
  • HR Workflow Management
  • Reporting



  • Employee Onboarding
  • Attendance Management
  • Performance Management
  • Succession Planning
  • Workforce Management
  • Analytics


  • Payroll Management
  • Benefits Management
  • Compensation Management

1. Human Resource Information Software and Human Capital Management Software

Human Resource Information System (HRIS) and Human Capital Management Software (HCM) are broadly similar, in that they deal with the automation of the leading HR processes of an organization. They also add template documents, forms, etc. However, HCM usually adds an extra element to this functionality by also focusing on helping the organization achieve its wider goals through workforce management.

Workforce management refers to the way that an organization manages the efficiency and productivity of its staff. Processes that form part of broader workforce management include forecasting future employee headcount, talent and succession management and ensuring that the business aligns its human resources strategy with the organization’s overall business strategy.

2. Human Resource Management Software

Human Resource Management Software (HRMS) is similar, but it also includes managing payroll, time, and attendance modules. These modules are usually offered as additional or bolt-on options as they are generally a little more complex to run as part of HR software and require more detailed customization to ensure that they mirror the organization’s processes and rules.

For example, it’s essential that the software recognizes and can deal with the various rules that make up the overtime payment policy of the company, which may differ depending on the time of day, the level of employee and other factors.

3. HR Workflow Software

HR workflow software tends to focus exclusively on adding automation to the business processes to simplify existing manual procedures. Common workflows that such software focuses on are recruitment, onboarding, time and leave management and performance management.

Most systems offer a standard or “vanilla” system with options to add customization so that the workflows are in tune with the existing HR processes in your business. It’s usually also possible to pay more to bolt-on extra modules so that you are only using the workflows that benefit your business.

HR cloud

6 Solid Benefits of Using HR Software

It’s good to understand the different types of HR software out there, but the million-dollar question is:

“How will using HR software make my life and the lives of my team and employees easier?”

There are many benefits to using HR software, but some of them will resonate more deeply with you, depending on the setup and style of your business and the particular areas you are struggling with.

Here are some of the most common benefits:

1. Less paperwork and a liberated HR team

HR software automates many of the tedious administrative tasks performed by an HR team and therefore affords them more time to add real value to your business by supporting and coaching employees and line managers.

2. Faster and more reliable HR data for your organization

Run reports at the touch of a button to get specific employee data about different areas of your business – from employee turnover to recruitment lead time, and much more.

3. Reduction in HR headcount costs

Thanks to the time and money that you will save by automating many of your HR functions, it’s highly likely that you will need fewer HR administration staff to carry out tasks manually, thus reducing your employee costs in this department.

4. Increase in accuracy

Since many HR processes will be carried out automatically, following predetermined workflows and set rules, fewer errors are likely to occur compared with the same processes being carried out manually by an HR Administrator. A reduction in the error rate of the HR department can have many knock-on benefits.

For example, more accuracy within the payroll process could lead to fewer staff complaints, or a slicker recruitment process could incentivize potential employees to work for your company. Naturally, of course, fewer errors also generally means fewer costs in correcting them.

5. Improvement in staff morale

Linked to the concept of fewer errors, HR software can create smooth and streamlined processes that can have a demonstrable impact on staff morale. If an employee has faith that the company that they work for can process their overtime payments quickly and correctly, offers them a structured and transparent performance appraisal process and allows them to request annual leave easily, they are likely to feel more motivated and invested in.

6. Opportunities to future-proof your business

Your organization is likely to grow in the future, bringing with it great opportunities but also some challenges regarding the administration of new HR procedures, increased headcount or more complex payroll rules.

HR software is designed to grow in tandem with your business, allowing you to add extra features that you may not have previously needed, redesign existing workflows and increase your employee record capacity, allowing you to more efficiently manage this challenging time.

Questions to ask before choosing an HR Software

Before you choose the Human Resource Management System (HRMS) for your organization, ask yourself the following questions.

  • Does the system meet my budget for both ongoing costs and implementation/set up costs?
  • Does the system offer the key functionalities that are needed to fix problems or improve efficiencies across the HR team?
  • Does the HR software’s reporting capabilities offer good variation and options?
  • Can the HR system grow with my business if necessary, offering extra bolt-on features and scalable functions?
  • Does the HR software provider offer comprehensive and easily accessible customer support so that I can resolve issues quickly and ensure that I am getting the most from my investment?
  • Are there good enough options for employee and manager self-service within the system, to move accountability from the HR team where necessary?

Top 5 HR software for organizations of all sizes

HR software is designed to grow in tandem with your business, allowing you to add extra features that you may not have previously needed, redesign existing workflows and increase your employee record capacity, allowing you to more efficiently manage this challenging time.

Listed below are the five best HR software that is perfect for businesses of all sizes.

1. Workday HCM

Workday Human Capital Management (HCM) Suite consists of five primary HR modules like lifecycle management, organization management, compensation management, absence management, and payroll management. 

Workday’s sophisticated mobile functionalities and self-service module gives it a competitive edge in the HCM software market. On the downside, unlike other HR software competitors Workday HCM does not have options for recruitment and onboarding. 

2. Kissflow HR Cloud

Kissflow’s HR Cloud is an all-in-one HR suite that manages all of HR in one place. It combines the powerful functionalities of core HR processes and a seamless multi-channel interface. It enables organizations to offer their employees a differentiated, relevant employee experience while toning down the operating cost and improving employee retention.

Best of all, businesses can make changes to tailor processes to suit their needs. Businesses can harness the power of your data to better understand the needs of their employees and spot improvement opportunities. Our HR Cloud’s intuitive and customizable interface offers employees a personalized experience every phase of the hire-to-retired lifecycle—from recruitment and onboarding to performance management, time management, and offboarding. 

G2 Leader Winner 2020 – 4.3 / 5 (446 Reviews)

#1 HR Software for Small Businesses


3. SAP Successfactors

Like other HRMS vendors, SAP Successfactors comes with a higher brand value that is hard to ignore in any software selection process. Furthermore, it focuses on standardization and consolidation of workforce-related core processes and data in a single platform. 

The analytics and data visualization capabilities of Successfactors is robust and capable of handling an array of insightful data points. SAP’s only disadvantage is that it demands a considerable amount of investment and a rather long implementation period that inturn drags the payback periods and ROI. 

4. Ultimate UltiPro

Ultipro offers two specific options based on number of users. UltiPro Enterprise is targeted to organizations with 1000+ employees, whereas UltiPro Workplace is perfect for medium sized businesses. 

Ultipro’s end-to-end HR and talent management suite covers an array of modules like recruitment, onboarding, payroll, benefits management, performance management, workforce scheduling, and analytics. On the downside, Ultipro’s interface is a bit traditional and out of date. Its mobile functionality falls short of other HR solutions providers and makes it look a bit antique.

5. Kronos Workforce Central

Kronos offers three distinct suites: Workforce Central, Kronos Essentials, and Kronos iSeries Central—the last two solutions represent Kronos offerings for SMBs that need best-in-class talent management functionality. Kronos Workforce Central provides broader HR and payroll capabilities.

What sets Kronos apart in the sea of other HR solutions are role-based self-service functionalities that are built into each HR component. The solution has specific, user-defined functionality that is tailored for specific roles. While individual HR module comes with necessary functionalities, the user experiences leaves much to be desired.


HR software can offer dramatic benefits to businesses of all shapes and sizes. This valuable software can automate processes, saving time and resources for the HR professionals, and contributing positively towards wider business success by providing meaningful data to managers to address strengths and weaknesses within the people function of the business.

However, before selecting the perfect HR software it is better to examine existing HR challenges as well as the strategies and choose a product that not only aligns with your HR processes but also advance human capital management within your organization. 

If you’re looking for HR software that will mold to fit your processes, then take Kissflow HR Cloud for a spin and see how it automates all HR processes without any compromise.

Kissflow Cloud HR Software