What is a workflow?

A workflow is a series of tasks or activities organized and managed to achieve a specific business outcome. It defines the flow of work through an organization, detailing the sequence of steps, the roles responsible for each step, and the criteria for moving from one task to the next. Workflows can be manual, automated, or a combination of both, and they are essential for ensuring that processes are completed efficiently and consistently. Platforms like Kissflow allow organizations to create, manage, and optimize workflows to enhance business operations and achieve desired outcomes.