Human-Centric BPM: A Tale of 7 Companies
The eBook explores how seven different companies have implemented human-centric BPM, which focuses on the needs of end-users, to improve their business processes and overall customer experience.
Who’s this book for?
Enterprises looking for a BPM software that understands the complexity of how a human may react to a task and creates room for more than just a binary response.
The challenges faced by the companies and how they overcame them using human-centric BPM approaches
Insights and best practices for implementing human-centric BPM, as well as guidance on selecting the right BPM tools to support this approach
The importance of human-centric BPM in enabling companies to be more agile and customer-focused