Top Digital Workplace Challenges in 2020

• Digital Workplace

Digital Workplace Challenges

Over 95 percent[1] of organizations agree that a digital workplace is important to them, but only 38 percent of them have implemented it. To improve employee experience, increase productivity, and embrace the popular remote work trend, implementing a digital workplace as part of the digital transformation strategy has become more important than ever for businesses.

But bringing about an organizational change can be difficult and full of challenges.

Here are the top digital workplace challenges that companies usually face:

1. Organizational resistance to change

When employees are already comfortable with the tools and processes they use at work every day, it can be difficult to introduce change within the organization. After all, nobody wants to spend days fixing something that wasn’t even broken.

But implementing a digital workplace platform is less about changing the technology within the company, and more about changing and shaping the organizational culture. To successfully introduce a digital workplace, business leaders need to build a digital culture in the organization and replace all the legacy structures and technology that hinders the overall digital transformation.

It’s also important to show employees how a digital workplace can help them improve their work efficiency while saving time in order to increase acceptance within the company.

2. Migrating from legacy applications

While migrating to a digital workplace, many organizations don’t want to abandon their legacy systems completely. Some companies even try to explore ways of integrating with a digital workplace without making any changes to their existing system or processes. This can not only make it difficult for you to successfully migrate to a digital workplace, but it might also lead to multiple data silos with redundant data. It can also cause confusion among employees about which applications to use for what purposes.

While there is nothing wrong with integrating new technologies with existing legacy systems, you have to make sure you are only integrating the most important systems that don’t have overlapping functionalities with the digital workplace. It’s also crucial to ensure the digital solutions you implement focus on user-friendliness and employee experience the most.

3. Data and application security

Part of establishing a digital workplace includes moving data to the cloud so it’s easier for employees to manage their work from any location or any device. As a result, data security becomes a big challenge while moving to a digital workplace. You want to make it easier for your employees to access important business data from wherever they are, but you also need to maintain high customer and employee data privacy which follows all the necessary industry and country-specific compliances.

The best way to get through this massive challenge is to use a digital workplace platform that can directly comply with all the important data security guidelines and cut all the extra work from your end.

You can also hold end-user security awareness seminars to help employees understand the importance of data security and best practices to follow when accessing important company data from their own devices. Data security should be a part of the digital culture in your organization in order to successfully get through this challenge.

4. Lack of centralized notifications

The only thing worse than being bogged down by multiple work applications is, getting overwhelmed by notifications no matter where you look. This can not only frustrate employees, but it can also lead to messages being missed. The goal of a digital workplace is to make it easier and simpler for employees to manage their work, not over complicate it.

To get through this challenge, go for a digital workplace platform that offers centralized notifications for all internal work tools or applications. Whether there is a project update, a company-wide announcement or a private message from a colleague, employees should be able to check everything through one single place.

5. Issues with productivity

You might see a decrease in productivity for the first few weeks after implementing the digital workplace, and that is normal. It can take employees a few weeks to a month to get used to the new interface and applications.

But the productivity after that period will depend on how well you use the initial weeks in training and upskilling your employees to leverage the new platform. You can conduct workshops with the IT team for everyone to understand the best ways to use the platform. Moreover, you should also encourage employees to ask any questions they want.

Though the best way to move past this challenge would be to use a digital workplace platform that is user-friendly and doesn’t take a lot of initial training even for non-technical users.

Kissflow: A digital workplace platform to transform your workplace

While there can be numerous initial hiccups when introducing a digital workplace, choosing the right platform can make all the difference.

Kissfllow is a unified digital workplace platform that helps companies manage their day to day business activities by providing tools to streamline projects, processes, tasks, cases, and collaboration. From project management to marketing campaigns, budget approvals, and even customer relationships, it’s possible to handle everything through Kissflow.

As an all-in-one app, Kissflow connects all the disparate and disconnected workplace solutions to make it easier for employees to access all important work data and applications through its user-friendly interface.

Ready to give Kissflow a try? Sign up for a trial today.

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