July 12th, 2019 • Digital Workplace
The technological revolution has enabled companies of any size to leverage robust digital solutions at lower costs, but organizations piling on business apps are struggling to see the big picture.
Data and departmental divisions creep in as HR acquires its own program, finance tallies the budget somewhere else, procurement tracks documentations independently, etc. The number of applications quickly multiply, crowding screens and running up monthly tech bills.
Billions of dollars are lost in productivity when work is divided across numerous apps—more than two-thirds of workers waste up to 60 minutes a day toggling between apps on the job, totaling 32 workdays by year-end!
Is an overabundance of tech tools frustrating your employees and stretching the budget? Compare the cons of multi-app use to the benefits of a unified digital workplace, where all work is managed under a single tab.
While productivity apps can be significant assets, app overkill severely hinders operations.
When employees must request access to information in other departments, work needlessly comes to a halt. If employees do have access to all applications, the navigation required to locate the desired data slows progress. Fifty-six percent of workers find searching for information in different apps disruptive, and 31 percent of workers lose their train of thought in the process. Stalled processes ultimately result in quality service gaps and disappointed clients.
Security issues are also raised when information is all over the place. Tech teams must ensure data storage, encryption, and security measures are sufficient in every program.
A plethora of tools leads to blurred communication policies and scattered conversations. Poor communication may seem trivial, but 52 percent of surveyed employees have witnessed the harmful effects of poor communication, such as lost sales and damaged company reputation.
What’s more—63 percent of US workers have wanted to quit their jobs because ineffective communication interfered with their ability to do their job. Frustrated employees who stick around often take matters into their own hands and manage work off the grid, causing shadow IT problems.
When workers are using four or more apps for communication alone, the sheer volume of channels becomes tough to handle. Seventy percent of workers and 80 percent of C-suite executives find communications volume to be a challenge. Throughout the workday, notifications, emails, and messages demand the attention of employees and managers.
To link data in a fragmented workplace, programmers have to string together integrations with time-consuming hand-coded APIs, or—even worse—employees must manually transfer data from one application to the next, risking data integrity loss and forfeiting precious company time. Productivity suites can increase efficiency, but not without hassle-free integration.
Handling repetitive processes, projects, cases, and collaboration all under one centralized system alleviates operational troubles, reshapes company culture, and slashes the monthly tech bill.
Working in an open, unified system enables a bird’s-eye view of an organization, providing executives with better oversight and control. Individual work cases are tracked to identify and correct glitches and delays. A smart dashboard with real-time, action-oriented analytics empowers leaders to continually improve performance and make data-driven decisions for a promising future.
In a unified digital workplace, a moldable end-to-end solution is at every employee’s fingertips, synchronizing work and connecting teams more than ever before. Intelligent notifications keep everyone on track—without having to switch between apps. Two out of three workers believe a unified platform would help them achieve better workflow, be more productive, and decrease work chaos.
Communication channels become clear and defined pathways for open, active communication. Built-in forums offer executives and workers an easy way to acknowledge achievements, propelling everyone to put their best foot forward. Sharing documents and knowledge in a centralized system keeps work organized. Smoother user experience not only reduces confusion but raises employee engagement, boosting retention by 78 percent.
Streamlined communication cuts down on wasteful toggle time, reducing delays and allowing employees to focus on creative work. Automatically, data is pushed or pulled from internal or third-party tools, eliminating the need for tedious information hunts. In one click, managers make approvals to send processes down the line.
Flexible workflow modules permit leaders and employees to manage work in their own style to optimize internal operations. Addressing specific business needs with custom-built digital workflow reduces runarounds and redundancy. Organizations that have achieved a digital workplace report a productivity increase of 67 percent.
In critical seasons of growth, there’s no need to rock the boat with new software. Process complexity, the number of users and tasks, and data volume are scalable in a one-tab digital workplace for smooth expansion.
If business app tabs run all the way across your screen, it may be time to revisit your digital strategy. Disconnectedness weighs down an organization, but a unified digital workplace produces an agile business that can challenge cut-throat competition.