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Digital Workplace

The 5 Pillars of a Digital Workplace Strategy


For over 87 percent [1] of the senior managers, creating a digital workplace is now a priority. About 62 percent of them are already implementing transformation initiatives in order to digitize business processes and improve efficiency across the organization.

Digital Workplace Strategy

Digital workplace platforms offer necessary support to unify internal communications, provide flexibility, reduce operating costs, and improve the overall employee experience.

But for organizations to reap the most benefits out of a digital workplace, it’s important to choose the right platform and implement it with the right strategy.

What is a digital workplace?

With a digital workplace, employees get access to a complete set of digital tools that they can use to manage and execute their everyday work. It is a unified platform that integrates all the core business applications and in turn, it helps employees communicate and collaborate in a better way.

It is also able to imbibe a strong sense of work culture and community in organizations as leaders are forced to take into account the latest workplace demands, variables, and trends.

The major pillars of a digital workplace strategy

Structured processes

As a virtual replacement of the physical office space, a digital workplace helps to structure, streamline, and digitize business processes. It is important for a digital workplace platform to be complete customizable so that you can digitize the processes, break them into small tasks, and assign them to the relevant team members.

Every process should be sent for necessary approval to the right personnel and repetitive parts of the process should be automated.

Data management

According to a report, employees spend over 20 percent of their time to find the information [2] that they need in order to get their work done. The way how organizations manage and store their content can impact the overall efficiency of the employees in a big way.

Digital workplaces should be able to store business data securely, but at the same time, the data should be easily searchable so that the employees don’t have to spend hours to track a single file. It should have powerful search and filter capabilities to track and manage data seamlessly.


A digital workplace doesn’t just help make work easier for employees by automating routine tasks, it also speeds up the process of collaborating on those tasks. The employees no longer need to send back and forth emails, or check spreadsheets for information. They can collaborate and get all the information they need about a project or process right through the dashboard of the digital workplace.

This in turn frees up the time of your employees that they can use to focus on their core responsibilities.


While 86 percent [3] of business leaders believe that collaboration is critical to the success of their organization, only 7 percent of those leaders consider their organization to be truly collaborative.

A digital workplace should make it easier for the employees to work and communicate with each other regardless of their location or the device that they are using. Collaboration should include both formal and informal communication including blogs, documents, and team channels.


By enabling data science to analyze company data and discover new insights, executives are able to make better decisions for the company. The digital workplace should be able to gather all the data from the processes, projects, cases, and employee communication in order to analyze it through custom reports and draw insights that can help the company improve its operations and grow at a steady pace.

Kissflow, the digital workplace platform for transforming businesses

Kissflow is a unified digital workplace platform that can help organizations manage their daily operations by streamlining processes, projects, and tasks. It is an all-in-one platform which integrates all the disparate workplace application and makes them easily accessible through one single platform.

The major modules of Kissflow that can be easily customizable include:

  • Process management: Digitize and customize processes on Kissflow through its user-friendly drag and drop interface. These processes can speed up collaboration, automate routine parts, and even integrate third-party applications.
  • Project management: Manage and track projects in exactly the same format that your team prefers to make sure all deadlines are being met and the project information is easily available to everyone involved.
  • Case management: Track bugs, service requests, incidents, support tickets, claims, or anything else through agile workflows.
  • Collaboration: Improve collaboration and productivity of your employees with customized private and public team channels, file sharing, and powerful search features.
  • Analytics: Automatically transform your company data into actionable insights through customized reports with advanced filters and pivots.

Ready to give Kissflow a try? Sign up for a free trial today.