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Kissflow customer reviews on
Gartner Peer insights

88% of customers
recommend Kissflow 🤩

4.5 out of 5

Based on 170+ reviews

Evaluation &

Contracting
4.4
Integration &

Deployment
4.4
Service &

Support
4.6
Product

Capabilities
4.3
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Real customer testimonials of Kissflow

Gartner Peer Insights reviewed by Kissflow customers

"Kissflow is a versatile platform that is used throughout our business by a variety of departments from finance through to HR and operations."

Director of Finance

Travel and Hospitality

"Kissflow has played a key role in our digital transformation. Using Kissflow has changed the culture of how we do business. Kissflow is truly the most customizable software I have ever used."

Process Improvement Analyst

Construction

"The tool's user-friendly interface, customizable workflows, and automation capabilities make it a popular choice among businesses looking to streamline their processes and improve efficiency."

Application Admin

Services (non-Government)

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Kissflow customer reviews on G2

4.3 out of 5

Market Leaders in the G2 Grid for 2024

Ease of Use

Quality of Support

Ease of Setup

"This adaptable program has significantly improved cloud-based productivity and quality. Its superior user interface is a key factor in improving administrative performance"

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Frank J.

Business Development Executive

"Kissflow uses common sense to the max, and allows the creator to focus on the necessary pieces to create an App"

g2-new
Matt H.

Business Systems Analyst

"[I like Kissflow’s] Simplicity and how easy it is to implement it. I am able to develop an app without technical background and support of web developer."

g2-new
Joanna K.

Teaching and Learning Coordinator

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We love our customers,
and we can prove it

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2M+

Annual transactions
on Kissflow

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5 min

Median chat support
response time

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94.7%

Customer
Satisfaction score

Awards and recognition

See how the market values Kissflow

Established vendor in the Gartner voice of the customer 2025 report for enterprise Low-code & No-code applications

gartner peer insights customer choice 2025 winner
kissflow awards from g2

Market leaders in the G2 grid for 2025

g2 winter leader 2025 g2 easiest to use winter 2025 kissflow best requirements enterprise winner kissflow lowcode 2025 highest adoption enterprise winner kissflow

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Frequently Asked Questions

Kissflow is a flexible low-code/no-code platform caters to both IT professionals and business users, enabling them to automate workflows and manage processes efficiently. Notable clients include SoftBank, which praised the platform's user-friendliness and rapid app development capabilities.

Customers consistently commend Kissflow's customer support for its responsiveness and effectiveness. The platform boasts a 94.7% customer satisfaction score and a median chat support response time of just 5 minutes. Users have highlighted the helpfulness of the support team and the personalized assistance provided during issue resolution.

Absolutely. Kissflow is designed with a user-friendly interface that allows non-technical users to create and manage workflows without any coding knowledge. The platform's intuitive design enables users to build applications quickly, as evidenced by testimonials from users who have developed apps within minutes.

Kissflow has been acknowledged by leading industry analysts for its performance and customer satisfaction. It was named an "Established Vendor" in the Gartner Voice of the Customer 2024 Report for Enterprise Low-Code/No-Code Applications and recognized as a "Market Leader" in the G2 Grid for 2025.

Kissflow facilitates digital transformation by providing a platform that streamlines business processes through automation and workflow management. Organizations have reported significant improvements in efficiency and cost savings after implementing Kissflow, with some automating over 100 office processes and achieving substantial ROI.

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