Kissflow vs ServiceNow
Choose Kissflow for a powerful, user-friendly, low-code platform built both for developers and business users.
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What are the core differences between ServiceNow and Kissflow?
While both offer low-code app development, ServiceNow is an IT-focused platform for ITSM and custom solutions.
Kissflow simplifies custom app development for both business users and developers, drastically reducing the time-to-market for apps.
Features |
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User Interface |
The UI is outdated and extremely complex, even for developers. |
The UI is very simple, intuitive, anduser friendly for both IT and non IT users. |
Workflow Capabilities |
ServiceNow’s lacks approval lifecycle management and has a complex workflow builder. |
Kissflow offers a no code dragand drop workflow builder with approvals, conditional branching, advanced assignment, and more. |
Process Flow Control |
Users can set dead lines, assign tasks, and track progress, but cannot create subtasks. |
Users can set up intricate workflow rules, define dependencies, and gain insights via customizable dashboards. |
Initial Setup |
The initial setup is difficult and requires extensive training, coding, and support. |
Users can configure workflows, setup permissions, and integrate with existing systems with minimal coding. |
Integration |
Over 50 integrations with different apps and third party systems through APIs and tools like Zapier. |
Extensive collection of native connectors via its Integration hub, but it is a paid service that requires high investment. |
API Access |
REST API interface is powerful, but complicated for beginners and requires extensive help guides for setup. |
Robust yet simple REST APIs for cross system orchestration, enabling developers to link workflows with other systems. |
Why is Kissflow the best
alternative to ServiceNow
See how Kissflow and Servicenow compare on core features
Features |
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Customizable Workflows |
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No-code App Development |
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Case Management |
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Data Modelling |
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Approval Lifecycle Management |
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Custom Components |
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Pre-built Templates |
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Native & Custom Third-Party Integration |
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Governance & Compliance Controls |
Reasons to consider Kissflow over ServiceNow
ServiceNow is ideal for ITSM and other ITOM. It has multiple separate IT-focused solutions that exist like customizable off-the-shelf apps. They do not exist within a single platform like Kissflow. Each of these solutions is expensive. Moreover, ServiceNow is not citizen developer-friendly at all.
Kissflow is perfect for solving the 1000s of line-of-business departmental use cases that IT does not have time to prioritize. With its fast time-to-market and simple citizen developer-friendly interface with governance, IT can focus on building enterprise applications using ServiceNow.
True Citizen Development platform
Kissflow's strength lies in its true Citizen Development platform that bridges the business-IT gap and helps burn through the IT backlog.
Faster time-to-market
Kissflow democratizes app development, leading to quicker turnaround times, higher adoption rates, and significant cost savings.
Transparent pricing
Kissflow’s straightforward pricing model and ease of implementation make it an attractive choice for businesses of all sizes.