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Customer Engagement & Billing App

Simplify customer interactions and billing with automated portals and workflows

Creator

Kissflow-logo

Language

English

Category

Energy and Oil and Gas

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Trusted by leading enterprises worldwide

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See our customer engagement & billing app in action

See how Kissflow enhances customer experiences with self-service portals, dispute resolution automation, and real-time usage alerts.

Managing customer billing and service requests manually slows operations and impacts satisfaction. Kissflow’s Customer Engagement & Billing App automates customer portal management, dispute workflows, and usage alerts — helping businesses offer responsive, transparent service while cutting operational costs.

Here’s how the Customer Engagement & Billing App improves customer management:

Customer self-service portals: Enable customers to view bills, make payments, and manage service requests online.

Billing dispute resolution automation: Route billing issues quickly through predefined workflows to reduce resolution time.

Real-time usage alerts: Notify customers proactively about service usage or billing anomalies to enhance transparency.

Click 'Enquire' on the app tile or landing page. Complete the brief enquiry form with your details. Submit your request.

Our team at Kissflow will reach out to discuss your specific requirements and guide you through the following steps.

Kissflow appstore
Customer Engagement & Billing App
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Our customers speak

See how Kissflow is strengthening maintenance operations for healthcare providers just like yours
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Mcdermott-Apr-19-2023-11-38-34-3467-AM

This is so easy, even my mom could do this. It was extremely intuitive and straightforward. The watermark was, 'I don't need to call IT to do this. I can do it myself.

Renee Villarreal

Senior IT Manager

Industry

Energy

HeadQuaters

USA

Key Highlights

450+

Process

10x

ROI

10,000+

Users

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SBTelecom-America_logo

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.

Oliver Umehara

IT Manager

Industry

Telecom & Media

HeadQuaters

Japan

Key Highlights

28+

Processes

42

Group Companies

70+

Users

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FPH

We seek to go beyond incremental efforts not only in sustainability but also in everything we do. With Kissflow, FPH and its subsidiaries were able to digitize dramatically major operations, especially in their finance and accounts operations.

Joseph Arnel Chavez

Assistant Manager

Industry

Energy & Utilities

HeadQuaters

Philippines

Key Highlights

100+

Office Processes Automated

1,000+

Monthly Paperless Processes

10,000+

Employees

Frequently Asked Questions

Yes, Kissflow offers customer portals that enable full self-service account management. Customers can handle payments, modify services, and log disputes without needing direct support, improving convenience and satisfaction.
Kissflow automates the dispute resolution process by routing cases through predefined review, escalation, and resolution workflows. This reduces resolution time and enhances transparency, leading to better customer experiences.
Absolutely. Customers can define their own usage thresholds and receive real-time alerts via email, SMS, or portal notifications. This proactive communication helps prevent bill shock and supports responsible usage.

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Implement strategies to clear your internal application backlog quickly.

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Enterprises use our low-code platform to streamline app development.

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