Remember when automating a single spreadsheet felt revolutionary? Those days are long gone. Most organizations started their automation journey by tackling the obvious stuff: data entry, basic approvals, maybe a report that generates itself. But here's the thing – these isolated efforts rarely move the needle in meaningful ways.
The hyperautomation market tells us why. Valued at USD 46.4 billion in 2024, it's projected to hit USD 235.9 billion by 2037. That's not just growth. That's transformation happening in real time across every industry you can think of.
Hyperautomation connects your tools, processes, and people to automate entire workflows, not just tasks. It layers AI, low-code platforms, and process intelligence to deliver enterprise-wide automation that actually adapts to change. And platforms like Kissflow make this possible without turning your IT team into permanent firefighters or disrupting the systems you've already invested in.
Let's look at how different industries are putting this to work.
Banks deal with mountains of structured and unstructured data, regulatory pressures that never let up, and legacy systems that weren't built for today's speed. Around 80% of finance leaders have either implemented or are planning to implement RPA, and for good reason.
What they're automating:
Loan processing workflows that use AI to assess risk, RPA to validate documents, and structured workflows to manage approvals
Fraud detection systems where AI flags anomalies and automated flows escalate cases instantly
Customer onboarding that handles KYC, verification, and account setup without manual handoffs
Regulatory reporting that auto-generates audit trails and compliance reports
The results: Faster processing, tighter compliance, and significantly lower operational risk. One study found that 52% of financial services organizations saved at least USD 100,000 annually through automation.
Kissflow wraps around legacy banking systems to handle workflows securely, without forcing you to rip and replace your core infrastructure.
Healthcare organizations juggle patient outcomes, administrative mountains, and compliance requirements that change constantly. The pressure is real, and manual processes can't keep up.
Key applications:
Patient intake and triaging where AI routes forms based on symptoms or medical history
Claims management that automates insurance validation, approval, and disbursement
Clinical trial management with standardized study workflows and participant tracking
Pharmacovigilance for adverse event reporting and monitoring
The payoff: Reduced wait times, higher administrative accuracy, and audit readiness that doesn't require panic mode. Automation in healthcare claims processing can reduce processing times by up to 50%, settling claims in days instead of weeks.
Kissflow offers HIPAA-compliant workflow automation for hospitals and pharma companies managing complex documentation without adding risk.
Manufacturing depends on tight coordination across procurement, logistics, quality control, and maintenance. When one link breaks, the whole chain feels it. Manufacturing leads RPA adoption at 35%, ahead of every other industry.
Key applications:
Vendor onboarding and PO approvals
Asset maintenance requests and tracking
Quality inspection workflows with smart exception routing
Inventory reconciliations that sync with ERP systems
The gains: Faster defect response, streamlined procurement, and operational transparency that actually helps you make decisions.
Kissflow integrates with ERP systems while giving plant teams the autonomy to manage their own workflows without waiting for IT tickets.
Customer experience in retail lives or dies on how responsive your backend operations are. Shoppers don't care about your internal processes. They just want things to work.
Key applications:
Returns and refunds processing with automated approval logic
Visual merchandising approvals for displays, branding, and campaigns
Inventory restocking triggered by sales velocity patterns
Customer complaint routing where AI directs tickets based on priority and sentiment
The impact: Lower overhead, higher satisfaction scores, and fewer errors that turn into social media diSaaSters.
Kissflow bridges CRM, ERP, and store-level processes without creating new silos or forcing teams to learn yet another disconnected system.
Insurance runs on documentation, rules-based decisions, and risk evaluation. The industry has been ripe for automation for years, and it's finally happening at scale.
Key applications:
Policy issuance workflows
Claims processing with AI-powered document analysis and exception handling
Underwriting workflows with automated document scoring
Regulatory compliance reporting and audit preparation
The results: Automated underwriting enables insurance providers to reduce underwriting times by 40-70%. Claims that used to take weeks now close in days.
Kissflow enables underwriting and claims teams to automate workflows without waiting for core system overhauls.
Universities and educational platforms handle enrollment, student records, content management, and compliance. The administrative burden often overshadows the actual education mission.
Key applications:
Admissions processing with automated document review and eligibility workflows
Faculty onboarding with streamlined approvals and system provisioning
Fee refund requests handled through workflow-driven decisions
Student feedback analysis using AI to detect sentiment and flag issues
The gains: Better turnaround times, improved student experience, and reduced dependency on overworked admin staff.
Kissflow provides simple form and workflow design that non-technical academic administrators can actually use without developer support.
Field operations, safety compliance, and asset maintenance drive utility sector operations. When things break, people notice immediately.
Key applications:
Drilling well workflows
Field safety inspections with mobile forms that work offline
Incident reporting and corrective action plans
CAPEX approval flows linked to central financial systems
The benefits: Faster field-to-office communication, enhanced compliance, and standardized process execution across distributed teams.
Kissflow delivers mobile-ready workflows, offline forms, and real-time dashboards that work in the field, not just in the office.
Government organizations manage citizen services, approvals, and internal coordination while operating under constant public scrutiny.
Key applications:
Grant approval workflows
Complaint resolution with SLA tracking
Internal document approvals
Policy revision workflows
The wins: Transparent governance, faster service delivery, and dramatically reduced paperwork.
Kissflow aligns with digitization goals while providing strict control and full traceability that public sector organizations require.
IT teams are ideal candidates for hyperautomation platform. They understand the technology, feel the pain of manual processes, and can measure the results.
Key applications:
Helpdesk ticket triaging and routing
System access provisioning workflows
Incident response workflows with complete audit trails
Change request approvals
The results: Lower ticket backlogs, reduced mean time to resolution, and better visibility into IT operations. 90% of IT staff credit automation for improved cross-team collaboration.
Kissflow supports both ITIL-aligned workflows and flexible departmental apps without forcing you into rigid frameworks.
Telecom companies operate with large distributed teams and face constant regulatory dependencies.
Key applications:
Tower installation approvals
Customer onboarding with automated document verification
Vendor payments with compliance validation built in
Contract lifecycle workflows
The payoff: Reduced cycle times for customer and vendor operations, better SLA adherence, and simplified audits.
Kissflow enables decentralized teams to automate without losing central oversight or control.
Regardless of sector, successful hyperautomation depends on workflow orchestration, system integration, AI capabilities, low-code/no-code interfaces, and solid governance. Kissflow delivers all of these in a unified, scalable platform designed for complex enterprise environments.
The beauty of hyperautomation isn't about copying templates across industries. It's about adapting automation to your sector-specific pain points, data models, and workflows. Whether you're automating finance approvals in banking or safety inspections in energy, Kissflow serves as the workflow automation platform that fits your context.