Customer Uses the F-Word and We Cried




When a customer uses the F-word in a conversation with a brand, it’s generally to vent some frustration. And when it happens, the support team gets really sad, sometimes to the point of tears.

At Kissflow, customers get individual attention from one of our Technical Product Specialists. After everything is set up, we like to go back and ask how they like Kissflow. Here’s the email our team member, Joy, got from one customer:

It’s f****** awesome. I am sitting in the middle of a terrible airport blasting out approvals and reviewing my team’s work. How’s it feel to have an awesome workflow system to sell?

It feels damn good, sir!

So, instead of being sad, we can cry out of joy, with Joy.