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We kept looking for a solution and were finding it difficult to find one that fit our need, until we found Kissflow.
Maxiforex an international online forex trading company that provides its customers with the most modern services to trade in the world market. The company is equipped with a modern dealing center and actively collaborates with a number of financial media, has in its ranks specialists in financial risk management and professional traders with extensive experience in the foreign exchange markets. During our recent conversation with Pavel Shmidt, Manager of Operations at MaxiForex, he spoke to us on the necessity and benefits of process automation in their organisation.
MaxiForex handles hundreds of clients every day. For an organisation of their nature, the frequency of interactions with the clients and within the organisation is extremely high. Communication forms an essential part of their organisation with numerous transactions taking place through every hour. MaxiForex had a structured flow for each process in the organisation, however the process being carried over paper was a limiting factor.
Perpetual Paper Processing: The obvious and well known problems of paper processing pushed the folks at MaxiForex to their limits. Instead of focusing on their actual business, the employees had to travel between desks, exchanging paper documents and ensure the processes and requests were approved on time, none of which could be easily done with paper. Pavel and his team at MaxiForex were looking for a solution to bring structure to their business’ internal transactions.
Finding An Ideal Solution: Pavel and his team found their ideal solution in Kissflow. They have been able to create workflows along the lines of their needs with ease. Processes don’t fall through cracks any longer and data doesn’t get compromised. Tracking status of tasks and each process is a cake walk, they have a clear view where each process is and the reasons in case of a delay.
Bringing Focus Back To Business: With Kissflow maxiforex has brought back their focus to their business. The need to run between desks, wait for approvals and waste numerous man hours has now been eliminated. Pavel and his team now find it extremely easy to create workflows and approval processes using Kissflow and have plans of automating a many other business processes at maxiforex. This stands as yet another example as to why growing business should opt process automation for their organisation. At Kissflow, we are happy to help organisations get their focus back on to their business!
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