Remote Team Management – Guide to Effectively Manage Remote Teams

Ritika Tiwari

Ritika Tiwari

Project Management

managing remote teams

The number of companies with a remote workforce is only getting bigger — 69 percent of companies already allow remote work and 16 percent have gone fully remote. Employees prefer working remotely because it gives them a better work-life balance. In fact, over 99 percent of employees want to work remotely at least once in their careers.

Hiring remote employees gives organizations to hire talent without any location constraints and it also helps them save money on company infrastructure. While deciding to embrace the remote culture is easy, implementing it successfully within the company can be incredibly challenging.

In order to lead a successful remote team, managers need to understand what is a project management and the challenges of going remote and identify the right tools that can help them get over those challenges. After all, it becomes the responsibility of the managers to guide and support team members throughout this journey.

What is a remote team?

A remote team is a group of professionals working from different physical locations on a unified project. All the team members work separately from different locations, cities, and timezones.

Remote work helps organizations achieve higher employee engagement and satisfaction which in turn allows them to retain top talent successfully. According to a survey, 87 percent of remote employees experience less stress and 30 percent believe they are able to accomplish more in less time.

Challenges of managing a remote team

While the benefits of remote working are as clear as day, managing remote teams comes with its own set of challenges:

  • Not able to set the right schedule and timeline
  • Lack of communication and cohesion within the team
  • Missing accountability
  • Fostering the company culture
  • Inability to respect each team member’s time

Best Practices to manage remote teams effectively

Some of the best practices on how to manage a remote team effectively are:

1. Trust your team members and give them space

Since remote employees no longer clock in and out of the office, they need some kind of boundaries to outline their personal and work hours. If you have team members working in different time zones, you can’t expect all of them to be available whenever you want them to be.

Instead, discuss everyone’s work schedules in advance and set up deadlines accordingly. It is important to respect the time of your teammates as much as you’d expect them to respect yours.

For managers, it is crucial to avoid micromanaging remote teams. If you keep checking on employees or monitoring their activities, it may alienate or demoralize them. The truth is, most remote employees get more work done when they are working on their own, so it is unlikely for you to see a drop in productivity.

You should trust your team members to manage their time effectively. Whether they start the work a little late or take frequent breaks, it shouldn’t be a problem as long as they are able to get the work done.

2. Provide clear goals and expectations

Managing a remote team effectively is when everyone clearly understands the team’s goals and what they can do to achieve those goals. Create a document with a neatly organized plan along with individual responsibilities.

With remote teams, you are mostly communicating through emails and instant messaging applications. If you don’t word your instructions correctly, then you may end up confusing or even offending the team members.

That is why, when communicating online with your team, make sure you are as specific as possible about the project goals and expectations. For instance, instead of saying a vague statement like ‘I need this ASAP,’ say ‘I need this work finished by 3 pm PST.’

3. Offer clear and direct feedback

Managers need to be comfortable in offering both positive and negative feedback to remote employees. Get as specific about your feedback as possible so that the employees can understand your expectations and perform better in the future.

If an employee’s performance isn’t up to the mark, then provide them with constructive feedback instead of just criticism. Let them know what they did wrong and how they can rectify the problem. At the same time, when an employee performs well, make sure to recognize their efforts. You can also have a recognition program for your employees where they are rewarded for meeting certain milestones which will help motivate them.

4. Tools for remote teams

You can only have a highly productive remote team if you have the right project management software to back it up. You need the right tools to ensure that your remote team has a central space to communicate, collaborate, and access all the work-related data.

The online project management software that you choose should be able to help you in:

  • Tracking project milestones and deadlines
  • Assigning tasks to different employees
  • Streamlining and automating business processes
  • Simplifying communication channels among different teams and departments
  • Giving employees access to all the information they need to accomplish their daily tasks

Manage remote teams effectively using Kissflow Projects

Kissflow Projects is designed for teams that work from different physical locations. As a virtual replacement of the physical office space, Kissflow offers a central location for employees to access everything they need in order to manage their daily work activities seamlessly.

You can create projects, assign tasks to team members, and collaborate seamlessly. Since Kissflow is a cloud-based tool, it can be accessed from any location and any device which makes it all the easier for remote employees to work closely together. Streamlining organizational operations and remote work processes also help improve the employee experience.