September 12th, 2019 • Project Management
You know that feeling at the beginning of a project? The excitement, the shared sense of vision, the determination to deliver an excellent result, the absolute conviction that your team will finish on time? It’s great, isn’t it?
Then there’s the feeling of not delivering what you promised when you promised it. Your customers are upset, your team is demoralized, and you’re left wondering what happened to all that great energy and excitement. Kind of a bummer.
Why does this happen so often?
A number of factors contribute to project failure, but they can be broadly divided into four categories: communication, people, processes, and priorities.
It may sound cliche, but communication is key. No matter how well-planned your project or how enthusiastic your team, if communication is bad, you’re going to have major issues. Most teams could use a combination of improved interpersonal skills and updated tech, but there’s no question that poor communication derails many projects.
Whether it’s customers or upper management or that one person on the team who’s always grumpy, every project has some people problems. Sometimes improving communication can alleviate people problems, and sometimes you have to find other solutions. When it comes to your team members, you can provide training opportunities to raise skill levels and facilitate conversations that improve relationships.
Repeat after me. “I will never begin another sentence ‘but we’ve always…’!”
Some of your organization’s processes are in place because they’re time-tested and nearly flawless. But some of your processes are outdated, and they’re holding you back. Examine why things are done in those specific ways. Gather data from past projects and use that information to discover weak spots. Then be bold and make changes to faulty processes!
Lack of well-defined goals and measures is a major contributor to project failure, accounting for 37% of failed projects according to one Project Management Institute survey.
But what can you, as the project manager, do about it? Quite a bit. Let’s take a look at how to prioritize tasks and how to meet project deadlines.
First things first! Create a list of the tasks involved in your project. You can always go back and add more as the project unfolds, and you may need to create sub-tasks later if it turns out some of your tasks are too complex. Don’t worry about that now. Just get the essential information out there!
The Eisenhower Matrix, also known as the Urgent-Important Matrix, helps you prioritize tasks based on their levels of urgency and importance. Tasks fall into one of four categories:
You can draw out a chart like the one delow, or just visualize the quadrants as you think about each task on your task list.
At the start of your project, you can use the Eisenhower Matrix to assess what tasks to do, schedule, delegate, and eliminate from your team’s perspective. As you assign tasks to different team members, each person should chart their individual task lists on the Eisenhower Matrix, at which point you may need to reassign or reprioritize some tasks.
Ivy Lee was an American publicity expert, but the method that bears his name has to do with productivity. His five-step approach to getting more done is extremely simple, but don’t discount it. It’s been helping people cross items off to-do lists for over a hundred years.
That’s it. Try the Ivy Lee Method for a week or two and see how much you can accomplish with this simple exercise in focusing.
Even with the Urgency-Importance Matrix, it’s sometimes hard to know which task to tackle first. What if several tasks seem extremely urgent and extremely important? Try ordering your tasks by the estimated effort it will take to accomplish them. Estimated effort is the total number of hours a project is expected to take. By tackling the hardest (most time-consuming) tasks at the beginning of the day, you leave the shorter tasks for the end of the day when you may have more energy. Conversely, if you or your team function better later in the day than in the morning, you may want to reserve the higher-effort tasks for the afternoon.
The Merriam-Webster dictionary definition of ‘agile’ is “marked by ready ability to move with a quick, easy grace.” In project management, Agile is a methodology, “an iterative and incremental approach to delivering requirements throughout the project life cycle,” according to the Association for Project Management. “At the core, agile projects should exhibit central values and behaviours of trust, flexibility, empowerment and collaboration.”
What does that mean for your team and the way you prioritize tasks? It means that your plan should be flexible. Establish priorities and work your task list, and then look for feedback– from both your team and your data– and be ready to adjust.
There’s nothing wrong with lofty goals, but never let ‘perfect’ become the enemy of ‘good’. Unrealistic goals can demoralize your team and short circuit your project. Make sure your goals are attainable within a reasonable amount of time, and check in regularly with your metrics and your team to see if you need to reassess.
Prioritizing tasks and meeting deadlines is hard. The right project management software can help you get organized, communicate, delegate, gather data, and more. Kissflow is more than just project management software. It’s a complete digital workspace where you and your team can visualize your projects and clearly identify priorities. So you get more done and meet more deadlines. Sign up for a free Kissflow trial today.