Anjali hated her company, and decided to leave.
This happens in every company from time to time, and while addressing the why is critical to the health of your team, securing the how is just as important.
The HR staff who handled Anjali’s offboarding or exit interview process has no clue why Anjali hates the company. They also have no idea what can be changed, policy-wise, to make sure other people don’t feel the same way Anjali did.
A number of exit interviews don’t fulfill the purpose they are conducted for. Many employee exits get botched up, just because one HR exec slipped up during the offboarding process.
But this can be sorted with a good employee exit checklist and an efficient.
An employee exit interview checklist is the handout document used by HR professionals to ensure that all repetitive employee offboarding steps are accomplished in the right order. These checklists display the list of items that need to be verified and approved before sending off an employee, so to speak. Exit interview checklists allow HR teams to control and systematize offboarding activities.
A good exit checklist or termination checklist is an absolute necessity for one good reason: complacency.
When you repeat what seems like an easy, straightforward procedure regularly, it is a human tendency to slip up every now and then. Maybe you forget to collect some company property or remove access to confidential information. This sort of mistake is all too common–which is exactly why you need an employee offboarding (or employee departure) checklist.
Other benefits of employee exit checklist include:
Okay, so what goes into a good employee exit checklist?
Your organization’s exit interview checklist gives you a chance to analyze the reasons behind employees’ exodus. But oftentimes, exit interviews can turn into heated arguments because HR folks use this session to grill deserting employees with all kind of interrogative questions, while the latter groups see it as an opportunity to vent out their pent up emotions.
When such situations become a concern, you can conduct exit interviews en masse and give people the mask of anonymity.
Here are a few more tips for you to create an effective exit interview checklist template:
In addition to identifying the reason why employees leave, automated exit interview checklists offer an array of value-added benefits.
Automated exit interview checklists are:
Using automated exit interview checklists, templates and forms, you can create a comprehensive exit interview process with real-time analytics.
Automating exit interviews is more cost effective and scalable than paper-based exit-interview process.
Using automation, you can standardize the exit interviews that are executed through an exit interview app with perfect accuracy.
Without searching for paper checklists or following up on missed tasks, exit interviews can be quick and complete.
You can create reports that are insightful and helpful in scaling up your exit interview process.
When looking for a solution that can automate your exit interview process, choose something that offers effortless integration. The tool shouldn’t be something that will require your business departments to rely heavily on IT. Choose an all-in-one HR suite like Kissflow HR Cloud which comes with a built-in employee offboarding module.
With Kissflow HR Cloud, businesses can gain actionable insights that enable them to continually improve employee morale, happiness, and work culture holistically. Its exit interview questionnaires are designed to highlight potential risks and offer specific recommendations to determine what actions you need to take to course correct.
Planning to refine your exit interview checklists? Sign up for a free demo of Kissflow HR Cloud and see how easy it is to gain the insight you’re looking for.