The 2020 Guide to Collaboration Tools

If your organization still relies on emails for collaboration, it’s time to make a switch. Choose the type of tool that serves you best.

You need more than chat for collaboration

Planning to rely just on chat for collaboration? Think again. Instant messaging platforms limit the collaboration abilities of your employees and drown them in a sea of notifications. They require employees to always be on and are hard to untangle.

Take collaboration up a notch

You need a collaboration platform that can stretch across the entire organization and is built into the work you are already doing, including managing projects and processes. Employees should have contextual discussions around work, helping keep conversations focused on work and not chatter.

What numbers say about today’s workplace


of employees and executives believe lack of alignment within a team impacts the outcome of a task or project.


of employees cite lack of collaboration or ineffective communication for workplace failures.

is the number of emails employees receive per day. This overload results in critical mails getting lost, deleted, or just forgotten.

Old vs. New Collaboration

If you are still wondering how your workplace would look before and after the advent of a collaboration platform, here’s a comparison between before and after.



Everything happens in email and chat Teams use multiple options on the same platform
Data and conversations are siloed Open channels mean increased cross-functional collaboration
Tidal waves of notifications suffocate work Easy-to-customize notifications let workers focus while staying informed
An endless conveyor belt of conversations Organized threads help you stay on topic
What happens in chat stays in chat Discussions seamlessly turn into tasks, process items, and project cards
Shadow communication happens on multiple platforms One secure and deeply searchable platform has all you need

The right features you need for modern collaboration

Channels built around work

Public and private channels built for projects, teams, and interest groups to discuss work and share files easily within the organization.

Announcements and polls

Go beyond posts with tools that enable quick polling on an issue or pinning an announcement to keep everyone informed.

Social media interface

Threaded conversations make sure that no one gets lost in finding the information they need, and reactions and GIFs keep things light.

Top-level security

Channel moderators can quickly flag and delete posts and allow members to post anonymously for sensitive data gathering.

See who’s already made the jump to the future


Built for teams. Built for work.

Kissflow collaboration is free for up to 100 users. Implement it and find out how it impacts your collaboration.