5 Business Process Mapping Tool to Look Out for in 2019

The Complete Guide to Choosing the Right Business Process Mapping Tool


March 4th, 2019 business process mapping  

Business process mapping can help you in visualizing, evaluating, and clarifying processes within your organization. With charts, flowcharts, and symbols, business process mapping can answer the following questions:

  • What tasks are included in the process?
  • Who is responsible for performing every task of the process?
  • At what stage does every task occur?

Business process mapping tools create efficient roadmaps that can figure out the shortest path to complete tasks. With the right process mapping tool, your team can develop process maps more quickly and function efficiently with heightened levels of transparency, accuracy, and accountability.

Why do you need a business process mapping tool

Without the right business process mapping tool, your team may not have the clarity required to execute every process accurately, which can lead to redundancies, delays, chaos, and a complete lack of accountability in operations.

A business process mapping tool can help you by:

  • Giving absolute control over business processes
  • Establishing operational norms
  • Minimizing errors
  • Reducing process bottlenecks
  • Eliminating redundancies
  • Improving regulatory compliance

Here are 5 Top Business Process Mapping Tools

1. Promapp

Promapp is an intuitive process mapping tool which allows users to create, share, and modify business processes in the cloud. It offers a seamless way to turn complicated processes into easy to understand process maps.

While Promapp aims to simplify business processes, it’s not as easy to use as you would want it to be. It takes a good amount of knowledge and time to actually understand the tool dashboard and keep things going. Apart from the unnecessary complexity, it also does not have enough customization options for process blocks of the maps.

2. Lucidchart

Lucidchart is an online diagramming tool that allows you to create templates, diagrams, and flowcharts for business process mapping purposes. There is a well-stocked library of templates and objects to make it easy for you to create charts. It is also compatible with other tools like Visio and Google Drive making collaboration easy.

Lucidchart does offer seamless user experience and it is responsive as well, but it lacks in terms of performance. It can be challenging to move objects around if the page already has a lot of them. While you can create custom themes, there is no way to save or share them.

3. Kissflow [ Get Started ]

Kissflow is one of the most intuitive process mapping tools available. Not only can you use simple drag-and-drop features, but you design the entire workflow without any complex notations. So, any business user can begin mapping out a process without the need for additional training.

Inside Kissflow you can build parallel branches, conditional steps, and use advanced assignment functions, such as assigning items to a group in a round-robin pattern, or to the least loaded user.

4. Appian

Appian is a low-code platform that allows you to simplify complex business processes by transforming them into powerful applications. Its key features include BPM, three-step app development, case management, application integration, and easy social collaboration. The tool has pre-built connectors for quick integration and it also provides multiple deployment options.

Though, just like Promapp, Appian lacks ease of use. The UI makes it difficult to work on process maps and collaborate. Reporting a large amount of data can also lead to performance issues.

5. Pega

Pega is a business process management tool that is mostly used by organizations to automate customer-centric business processes by designing and deploying custom applications on multiple platforms.

Though, it is not as easy to work with and integrating it with other applications is a complex process. Its biggest downside is its complicated and hidden pricing–all the advanced features are available at extra costs.

Experience seamless process mapping with Kissflow

Kissflow is a low-code workflow automation tool that brings accountability and clarity to your business processes by efficiently automating them. You can design process maps and workflows on Kissflow by using its intuitive visual designer and drag-and-drop tools.

Role-based access, data confidentiality, customizable notifications, and powerful reporting are just some of the many features of Kissflow that make it one of the best business process mapping tools available.

You can sign up for a free 30-day trial to see how it can visibly boost your organization’s operational efficiency.