6 Business Process Examples To Inspire Your Organization


When you’re attempting to optimize efficiency in your organization, it’s natural to seek ideas or inspiration from other businesses. If you’re looking for workflow management applications, the right business process examples can help you make smarter choices.

bpm example

Business Process Examples(6 Real-World Examples)

We could wax poetic about Kissflow’s capabilities, but instead of that, here’s a list of 6 compelling BPM examples from our clients instead. All of these are actual Kissflow customers who have use this powerful tool to make a difference in their workplaces.

Below are the 6 business process examples that help you to understand the need of business processes:

YMCA of Metropolitan Chicago


YMCA of Metropolitan Chicago had a network of facilities, which were rented out for various events. The requests were initially handled with Lotus Notes.


Lotus Notes proved difficult for printing, tracking information, collecting data, and approving requests. They eventually migrated to G Suite and other software, but they burned through their software budget quickly. The YMCA of Metro Chicago still needed workflow software that was easy to build and integrate, but it had to come at the right price.


Kissflow solved these challenges by:

  • simplifying approvals with mobile requests
  • making printing possible
  • enabling more efficiency with data insights on process performance
  • ensuring ease of use through sign-ins made easy with Google integration

Softbank Telecom


Before Kissflow, Softbank Telecom used spreadsheets and email for all processes. It became difficult to include all stakeholders and notify them over email. Softbank’s position was typical of other business process examples because approvals were also getting delayed because authorities were frequently on the move.


Softbank used Concur to manage expenses and travel reimbursements for a while but it was quite expensive in the long run.


  • With Kissflow, Softbank was able to turn things around easily.
  • They could create apps very quickly–in a matter of minutes
  • Authorities were able to approve requests on their mobiles phones
  • Employees didn’t require training for the tool–just a ten-minute briefing
  • The application was cost-effective compared to other software
⋙ Check out why these 6 BPM Software are at the top of the competition!



Verisys provides healthcare departments professional data aggregation for compliance and risk mitigation products and services.


Verisys handles multiple approvals daily that include core and non-core operations. They were carried out via emails. Many of them were falling through the cracks. Manual coordination for every approval was extremely tedious and time-consuming.


When Verisys implemented Kissflow, they started by automating the purchase approval process. Now they also use it for employee onboarding and off-boarding processes. They’ve observed

  • easier coordination between departments
  • improved recruitment processes
  • simple setup and implementation of the application
  • increasing efficiency through implementation across teams

McDermott International


McDermott International is an oil and gas infrastructure company that had 6,500 global users but only 6 IT support members in 2015. Many expensive applications were purchased and integration became time-consuming.


Finance and supply chain departments needed help to automate processes. Initial trials with Sharepoint wasn’t satisfactory. Nintex required the use of standard development methodology, which became frustrating. Like other enterprise business process examples, workflow request backlogs kept growing exponentially.


Kissflow addressed their issues by

  • empowering finance and supply chain teams to automate their own processes with little to no IT involvement and no training
  • enabling cost savings with a reasonable pricing model
  • optimizing time and effort
  • streamlining processes across other departments

Bergstrom Automotive


Bergstrom Automotive is the number one automobile dealer in Wisconsin with 44 dealerships and thousands of employees. Standardizing and monitoring workflows across dealerships was very difficult.


In 2014, there was a serious issue in Bergstrom’s accounting write-off process. Multiple employees scattered across the state had to provide approval. Sending them forms by mail was time-intensive and led to a frequent loss of forms and signatures. Consequently, they lost a lot of money in the write-off processes.


Implementing Kissflow helped Bergstrom to:

  • optimize time and mail costs by eliminating paper-intensive practices
  • gain the insight that service managers needed to be involved to efficiently stop the write-off
  • save money by stopping write-offs when required
  • design transparent processes that improved individual accountability

Davenport University


Davenport University is a multi-campus university that also offers online courses. Like all universities, they struggled to foster cross-departmental coordination. Limited budgets restricted their software choices.


The Academic Information Systems department observed that every process was heavily reliant on paper and manual intervention. Departments were rife with inefficiencies. The internal IT department estimated a three-year wait to create electronic forms.


Kissflow automated three processes:

  1. Student course requisitions
  2. Academic scheduling
  3. Transport coordination

Post implementation, Davenport University reported the following benefits:

  • Ease of use – no programming know-how required
  • Reduced turnaround time for requisitions and approvals
  • Ability to collect, track, and analyze data
  • Heightened efficiency in operations supported by responsive support teams

Found these business process examples inspiring? To fuel your operational efficiency, sign up for a free trial with Kissflow Process.